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Serta Raised Air Mattress with NeverFlat Pump vs EnerPlex Air Mattress with Built-in Pump

Which one has the downsides you can live with?

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The short answer

Serta Raised Air Mattress with NeverFlat Pump ranks higher (#2 vs #4 of 7) and scores better on holds air overnight, comfort & support.

The biggest complaint about the Serta Raised Air Mattress with NeverFlat Pump is hard to fully deflate and pack away; for the EnerPlex Air Mattress with Built-in Pump it's loses air overnight for some. Pick the one whose catch bothers you less.

Side by side

Serta Raised Air Mattress with NeverFlat PumpEnerPlex Air Mattress with Built-in Pump
Rank in air mattresses#2#4
Price tier$$$$$
TypeRaised (built-in pump)Raised (built-in pump)
Amazon 1–2★ share19%9%
Overall score4.03.6
Holds air overnight4.53.0
Comfort & support5.04.0
Pump & setup4.04.0
Quiet (no squeaks)3.0—
Durability3.53.5

Price tiers: $ under $60 · $$ $60–150 · $$$ over $150. Highlighted = clearly better (a score gap of 0.3 or more, or a 1–2★ share at least 3 points lower). Scores are explained, with sources, on each product's page.

Top complaints

Serta Raised Air Mattress with NeverFlat Pump

  • Hard to fully deflate and pack away

    Wirecutter's testers found air still trapped after deflating and had to hold the knob on Deflate for an extra 30 seconds or so; it's heavier than other built-in-pump models. A Good Housekeeping tester called folding it into the bag a bit of a two-person job.

  • Some owners still report leaks

    Amazon's summary says durability is mixed, with some saying it doesn't last, and several customers mention leakage.

  • Strong smell at first, and noisy plastic for some

    Wirecutter noted a harsh off-gassing smell on unboxing that faded to a slight odor by the second or third use. Some Good Housekeeping consumer testers found the bed noisy, especially when sharing it.

EnerPlex Air Mattress with Built-in Pump

  • Loses air overnight for some

    Amazon's summary says some owners report it doesn't last and loses air overnight, and several mention leakage.

  • Pump failures reported

    Amazon's summary says pump functionality is mixed, with some owners saying it doesn't work at all.

  • Lower than the tallest rivals

    CNN found the 18-inch height noticeably less comfortable to get in and out of than the 20-inch King Koil.

Who should pick which

Pick the Serta Raised Air Mattress with NeverFlat Pump if

  • Guests who must not wake up on the floor

  • Comfort closest to a real bed

  • Choosing a firmness (three presets)

Skip it if: You can't keep it plugged in all night; You want a light, easy-to-pack bed; You're bothered by plastic smells

Pick the EnerPlex Air Mattress with Built-in Pump if

  • Fast setup

  • Frequent guests (two-year warranty)

  • Hard floors (non-skid bottom)

Skip it if: You want a 20 in+ bed; You need it to stay firm every night; You want lots of expert testing behind it

We don't list prices — they change daily. Paid links.

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