(checked 2026-10-11)About 7,000 ratings on the brushed stainless BCG820BSS listing.
Food & Wine's and Good Housekeeping's best grinder for espresso, with 60 settings and a clear digital display. But it's loud and traps fine grounds inside, Wirecutter dismissed it for too many fines and a complicated interface, and reliability is mixed on Amazon.
Top complaints
- Traps grounds; clumpy output
Food & Wine says fine coffee gets stuck inside and dispenses in clumpy spurts. Trapped espresso dust then falls into coarser grinds when you switch, reducing clarity.
Source: Food & Wine - Loud
Food & Wine calls its din unpleasant and lists loudness as a con. Noise is mixed on Amazon, where owners disagree.
- Mixed reliability
Reliability and durability are mixed on Amazon: some units last 3-4 years, but others stopped after 4 months or about 20 uses.
What owners love
- Wide range with fine steps
60 settings with tiny adjustment clicks for espresso (Food & Wine). Good Housekeeping praised its fine, powdery espresso grounds and portafilter holder.
Source: Food & Wine, Good Housekeeping - Helpful display
Serious Eats likes the large dial and grind chart labeled by brew method, and Good Housekeeping sets grind time in 0.2-second steps.
Source: Serious Eats, Good Housekeeping - Even grinds, easy cleaning
Serious Eats and Good Housekeeping found very even grounds. Serious Eats says it's easy to take apart for cleaning, and ease of cleaning is positive on Amazon.
- You switch between espresso and filter often (trapped fines)
- You want a quiet grinder
- You want the clearest-tasting pour-over
- Entry-level espresso plus drip
- Grinding straight into a portafilter
- Seeing your grind setting and dose on a screen
Scores (tap for why)
What experts say
- Food & Wine: Best grinder for espresso; cons are loudness and fine grounds getting stuck inside.
- Serious Eats: Most helpful display and consistent sifting, but coffee lacked the clarity of the Virtuoso+, Ode Gen 2 and Encore.
- Good Housekeeping: Best for espresso; its only listed con is the price.
- Wirecutter (NYT): Dismissed: too many settings, a complicated interface, and too many fines.