(checked 2026-10-10)2-star 5% + 1-star 27% of 5,720 ratings; the listing pools the 35-pint, 50-pint and 50-pint-with-pump variants.
A no-app workhorse that dried Tom's Guide's test rooms fast and works in cool basements. But it's loud, and Amazon owners report freezing, error codes and early failures; nearly a third of its ratings are 1 or 2 stars.
Top complaints
- Dies early, freezes over, throws error codes
Durability, freezing and error codes are negative aspects on Amazon, with owners reporting units that stopped working after 4 months or broke within two years, and coils freezing over. Wirecutter says a significant percentage of Frigidaire dehumidifiers get owner reports of mechanical failure.
- Loud on high
Tom's Guide measured about 63 dB against Frigidaire's advertised 51 dB. Amazon owners call noise mixed, some saying it's louder than previous versions.
- No app, no hose, heavy
There is no app or remote connectivity, and no drain hose is included. At 41 lb and almost 25 inches tall, it's hard to carry up and down stairs.
Source: Tom's Guide (review), Tom's Guide
What owners love
- Dries rooms very quickly
It took 90% humidity down to 35% in 40 minutes in a basement bathroom, and about 50% down to 35% in 20 minutes in a roughly 1,000 sq ft basement. Effectiveness is an Amazon positive.
- Simple controls, accurate readings
Push-button controls with a humidity display; its readings matched Tom's Guide's reference monitor almost perfectly.
Source: Tom's Guide (review) - Works in cold basements
It is designed to run down to 41°F, has a washable filter, and has casters and a stow-away handle.
Source: Tom's Guide (review)
- You want remote control or alerts
- It will run where you spend time
- Long service life is your priority
- Set-and-forget use in large, damp basements
- Chilly spaces (rated down to 41°F)
- People who don't want an app
Scores (tap for why)
What experts say
- Tom's Guide: Best for large spaces (updated 2026-09-22): strong, efficient and simple; cons are noise (about 60 dB in the roundup, 63 dB in the full review) and no app.
- Wirecutter (NYT): Hasn't tested this exact model, but warns that Frigidaire dehumidifiers draw more owner complaints of mechanical failure than the Midea Cube; it dropped its former Frigidaire small pick for reliability.