(checked 2026-10-10)Small sample: 1,038 ratings (2-star 8% + 1-star 23%). The listing also covers the pump version. A newer Cube 50 listing (B0GL7B1FC8, 320 ratings) shows 34%.
Wirecutter's long-time top pick: it is quiet, it is efficient and its 4.25-gallon bucket is huge. But Wirecutter has now paused its recommendation after a wave of faulty-humidistat reports, and almost a third of Amazon ratings are 1 or 2 stars.
Top complaints
- Faulty humidity sensor; units that stop working
Wirecutter says that since April many Cube owners have reported a malfunctioning humidistat and unhelpful Midea support, so for now it doesn't recommend any Midea Cube. Amazon's review summary flags durability as negative (units breaking within 24 months) and reliability as mixed, with some owners saying it stopped working.
- Heavy lifting to empty
To empty it by hand you lift off the 38-lb compressor unit, then carry a bucket that weighs nearly 40 lb when full. Wirecutter also found the casters (about 1 inch across) of little use on uneven basement floors.
Source: Wirecutter - Buggy app and poor customer service
Wirecutter says the most common owner complaints are an app that is buggy and hard to sync (2.4 GHz Wi-Fi only), unreliable Alexa integration and unhelpful customer service. Its testers could never get the app working.
Source: Wirecutter
What owners love
- Quietest 50-pint model Wirecutter has tested
Wirecutter measured 51 dB at 6 feet with the fan on high and the compressor running. Amazon owners are split on noise.
- Double-size bucket
The 4.25-gallon bucket is about twice the typical 50-pint capacity, so it can go several days between emptyings. It can also drain passively through the included hose. Capacity is a positive aspect on Amazon.
- Efficient and effective
It lowered humidity by about 13% in an hour on high, on par with other 50-pint models. It carries an Energy Star Most Efficient rating and uses R-32 refrigerant.
Source: Wirecutter
- You can't lift a 38-lb unit off a 40-lb full bucket
- You want a dependable app
- You need proven reliability right now
- Large damp basements with a floor drain or sink
- Fewer bucket trips (4.25-gallon bucket)
- Quiet operation for a 50-pint unit
Scores (tap for why)
What experts say
- Wirecutter (NYT): Still listed as the top pick (updated 2026-08-12), but an editor's note says Wirecutter doesn't currently recommend buying any Midea Cube because of widespread humidistat failure reports. Otherwise it is quiet, efficient and holds a huge bucket, but it's heavy to empty and has a buggy app.