(checked 2026-10-10)Pooled listing: 27,590 ratings shared with the original Skylight Frame (a top review is tagged '10" Skylight Frame - Black').
PCMag's most customizable frame, with a sharper 1920x1200 touchscreen than the original and swappable frame designs. Grandparents find it simple, but buyers keep running into the $39-a-year Skylight Plus upsell.
Subscription: Optional: Skylight Plus is $39/yr (covers all your frames). Owners and Wirecutter say key extras such as app uploads, video or albums sit behind it, though Skylight's own page lists photo and video sending as free
Top complaints
- Skylight Plus paywall
A highly rated Amazon review calls the Skylight Plus fee a hidden cost: without $39 a year, the frame is basically an email photo viewer, and app uploads, videos and captions need the plan. Wirecutter, testing the original Frame, says it prompts you to upgrade at nearly every step. ZDNET lists 'need subscription to unlock all capabilities' as a con.
- Pillarboxing and a bulky frame (original model)
Wirecutter found the original 10-inch Skylight landscape-only, with big black bars on portrait photos and a frame that brings it to 14 inches overall. PCMag says the Frame 2 improves resolution and design, but Wirecutter hasn't retested it.
Source: Wirecutter (NYT), PCMag - Price feels high to some
Amazon's review summary says some owners consider it overpriced. One 1-star Walmart review of the Frame 2 says manual brightness changes blanked the screen until it was tapped.
What owners love
- Grandparent-friendly touchscreen
Amazon shoppers call it easy to use and a great gift for grandparents, and like that anyone can add photos from anywhere. Wirecutter says the touchscreen makes setup a snap.
- Sharper screen, offline storage
PCMag says the Frame 2 moves to 1920x1200 resolution and doubles internal storage for offline use. Amazon shoppers praise the display quality.
- Swappable frame designs
PCMag picks it as the most customizable frame: you can switch among four designs, including wood and shadow-box looks, and buy extra frames.
Source: PCMag
- You don't want an annual add-on fee
- You show many portrait photos on a landscape frame
- You want the most compact frame
- Grandparents who like a touchscreen
- Emailing photos straight to the frame
- Matching room decor with swappable frames
Scores (tap for why)
What experts say
- PCMag: Best Customizable Picture Frame (added 2026-10-06, unrated). It praises the higher resolution, extra storage and swappable designs.
- Wirecutter (NYT): Calls the original Skylight Frame a mixed bag because of pillarboxing, its large size and constant upsells to the roughly $40-a-year plan. The Frame 2 hasn't been tested.
- ZDNET: Best large frame (original Skylight): vibrant and easy to use, but you need a subscription to unlock all capabilities.