(checked 2026-10-10)Very small sample (about 264 ratings) on the XL PVC leather listing. The Large fabric listing (B0B2TVPMBK) showed 23% from only about 48 ratings.
Tom's Guide found it remarkably comfortable with good lumbar support and the easiest assembly it has done, but the armrests clank loudly, the linen fabric feels cheap, and some Amazon owners report the PVC leather breaking down.
Top complaints
- Leatherette wear and firmness complaints
Amazon's review summary says durability is mixed, with some owners reporting the PVC leather 'melting', and that some find the cushion 'hard as a rock' while others like the firmness.
- Noisy armrest adjustment
Tom's Guide says the metal lever under each armrest makes a clinking noise loud enough to wake someone in another room.
Source: Tom's Guide review - Cheap-feeling fabric; mixed fit reports
Tom's Guide says the linen fabric looks and feels cheaper than rivals'. Wirecutter tested the bigger Kaiser 3E and found extremely wide, poorly adjustable arms and a firm seat that made the reviewer sore after about an hour.
Source: Tom's Guide review, Wirecutter
What owners love
- Remarkably comfortable
Tom's Guide found the foam firm but never uncomfortable, the seat roomy, and calls it more comfortable for long sitting than the Titan Evo. Amazon owners say they can sit for hours.
- Good 4-way lumbar
Tom's Guide says the built-in lumbar adjusts thickness and position and 'just works'. Amazon owners mention good lumbar support.
- Easiest assembly Tom's Guide has done
About 20 minutes with a clear manual, a slide-in bracket and magnetic covers.
Source: Tom's Guide review
- You adjust armrest height often (loud clank)
- You want premium-feeling fabric
- You run hot in leatherette
- Roomy seat for spreading out
- Easy first-time assembly
- Adjustable lumbar without a pillow
Scores (tap for why)
What experts say
- Tom's Guide: Best for big and tall: remarkably comfortable, easy to assemble, great lumbar; noisy arm adjustment and plain linen fabric.
- Wirecutter (NYT): Dismissed the larger Kaiser 3E: very wide arms with poor adjustment range and a firm seat that caused soreness after about an hour.