(checked 2026-10-11)2,719 ratings. The listing is the plastic-steam-head version; older reviews refer to a J-2000M variant, so ratings may be pooled.
A classic US-made upright with strong steam and a 3-year warranty that Amazon owners love for its build. Wirecutter dropped it as a pick after water poured out of the base onto the cord and plug when rolled.
Top complaints
- Water poured out of the base when rolled
Wirecutter says its stiff wheels made rolling hard, and when it tried, water poured out of the base and doused the cord and plug, which led it to drop the former pick.
Source: Wirecutter - Expensive
Jiffy lists the J-2000 at $289 before add-ons.
Source: Jiffy official product page
What owners love
- Strong steam, simple to use
Wirecutter says its simple design is intuitive and it emitted strong steam. Amazon owners say it delivers substantial steam within a minute.
- Sturdy build and long warranty
Amazon owners praise its substantial build and large-diameter hose; Jiffy says it is made in the USA and backs it with a 3-year limited warranty.
- Pays for itself
Amazon owners say it pays for itself in saved dry-cleaning bills, assembles in about three minutes, and works on everything from work clothes to silk and curtains.
- You need to roll it around while it's full
- You want a compact steamer
- You're on a budget
- Owners who want a US-made, repairable workhorse
- Curtains, drapes and full wardrobes
- A long warranty
Scores (tap for why)
What experts say
- Wirecutter (NYT): Former floor-standing pick, now dismissed: intuitive with strong steam, but water poured out of the base onto the cord and plug when the stiff wheels were rolled.