(checked 2026-10-10)Small sample: 562 ratings.
Wirecutter's top pick for music and videos, and the best-sounding kids' pair both Wirecutter and WIRED have tested. It's expensive, though, and 16% of Amazon ratings are 1 or 2 stars, with owners reporting sound from only one side, Bluetooth dropouts and units that stop working after a few months.
Top complaints
- Stops working, or plays from one side only
Amazon's summary says some owners report the headphones stopping after a few months, sound coming from only one side, and some breaking within a month. Wirecutter reader comments describe Puro pairs whose Bluetooth stopped working after about 18 months, and pairs lasting only a couple of years of occasional use.
- Bluetooth disconnections and battery drain
Amazon's summary says some owners get frequent Bluetooth disconnections. Wirecutter notes the auto-shutoff won't trigger while a paired device stays on, so the battery can drain unless you put the tablet or computer to sleep.
- Earpads wear out, and controls are basic
Wirecutter's test pair's earpads started falling apart after four years (replacements cost $8 on-ear or $19 over-ear). It also notes you can't change tracks or call a voice assistant from the headphones. Amazon owners disagree on whether they're worth the price.
What owners love
- Best sound in kids' headphones
Wirecutter says it outperformed every other kids' pair it tested, sounding clear and balanced. WIRED calls the BT2200 the best-sounding kids' headphones it has tested.
- Volume limit held close to 85 dBA in testing
Wirecutter measured 87 dBA with pink noise over Bluetooth and 81.9 dBA with the included cable, and says the limiter worked effectively.
- Comfortable, with two pad styles
It comes with both on-ear and over-ear pads, and the foam doesn't crinkle (Wirecutter). WIRED's tester's daughter found the over-ear pads very comfortable, and Amazon owners praise the soft pads.
- You want to spend under $50
- You need track-skip or voice-assistant buttons
- Long-term reliability worries you more than sound
- Kids who care about sound quality
- Families sharing one tablet (pairs can be daisy-chained)
- Preschoolers to tweens (swappable on-ear and over-ear pads)
Scores (tap for why)
What experts say
- Wirecutter (NYT): Best for music and videos (updated 2026-09-30), at $99. Survived Wirecutter's bending and stomping tests. The flaws: no track or assistant controls, and auto-shutoff doesn't work while a device stays connected.
- WIRED: Upgrade pick (BT2200s, updated November 2025): the best-looking and best-sounding kids' pair it has tested. WIRED got the advertised 20 hours of battery, but the pair is one of the most expensive.