ConsFirst / Mesh Wi-Fi systems

eero (Amazon)

eero 7: the downsides first

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#5 of 8
$$Wi-Fi 7Score 3.7/5
10%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
The listing (2,202 ratings) pools the 1-, 2-, 3- and 4-packs and the with/without eero Plus bundles.

Wirecutter's top pick: a 5-to-20-minute setup and lag-free Wi-Fi on a busy network for a low Wi-Fi 7 price. But it has no 6 GHz band, its app offers very few settings, and parental controls and malware protection need a paid eero Plus subscription. PCMag rates it only 3/5 (Average).

Top complaints

  • Parental controls and security cost extra

    Wirecutter says the eero Plus subscription ($100-120 a year) is required for parental controls and anti-malware, which Asus includes free. PCMag lists the paywalled parental control and network security software as a con and says it holds the system back.

  • No 6 GHz band, few ports, few settings

    Both Wirecutter and PCMag point out that it is dual-band Wi-Fi 7 with no 6 GHz radio, and PCMag adds that it lacks 320MHz channels and USB ports. Wirecutter notes only one spare 2.5-gig port on the base unit, cloud-only administration, and an app with very few adjustable settings.

  • Some owners see dropped connections

    Amazon's review summary calls connectivity and signal strength mixed: some owners report excellent connections while others see dropped connections or a poor signal. Value for money is also mixed.

What owners love

  • Very easy setup

    Wirecutter says setup takes 5-20 minutes and the app is simple enough for a novice. Amazon owners say setup takes about 15 minutes.

  • Handles a busy network

    In Wirecutter's congestion tests it kept 4K streams, downloads and browsing lag-free, outperforming systems costing two or three times as much.

    Source: Wirecutter
  • Smart-home hub built in

    Supports HomeKit, Matter, Thread and Zigbee, plus Alexa (Wirecutter, PCMag). All eero generations mix and match.

Good for
  • People who want the easiest possible setup and remote management
  • Internet plans up to about 1-2 Gbps
  • Alexa, Matter, Thread and Zigbee smart homes

Scores (tap for why)

  • Speed3.5
    Why 3.5?Wirecutter: 806 Mbps close to the base and 56-560 Mbps elsewhere, slower than the Deco BE63. PCMag: 1,101 Mbps close and 586 Mbps at 30 feet, behind TP-Link's Deco Wi-Fi 7 kits.
  • Coverage4.0
    Why 4.0?Lag-free Wi-Fi throughout Wirecutter's 3,000-plus sq ft, three-story test home. Amazon owners call the coverage excellent, but some find the signal poor.
  • Setup & app5.0
    Why 5.0?Setup takes 5-20 minutes, and Wirecutter calls its app even simpler than the Deco's. The trade-off is that the app exposes very few settings.
  • Features without subscription2.0
    Why 2.0?Parental controls and malware protection need eero Plus. Wirecutter says Asus includes them free. There is no USB and only one spare 2.5GbE port on the base unit.
  • Reliability4.0
    Why 4.0?Wirecutter reports good-to-excellent long-term experiences with eero and frequent automatic updates. Amazon owners are mixed on connectivity.

What experts say

  • Wirecutter (NYT): Top pick (updated 2026-05-13): steady Wi-Fi on a busy network and much easier to set up than complex systems. The flaws are few ports, the pricey optional subscription, no 6 GHz and cloud-only admin.
  • PCMag: 3.0/5 (Average): reasonably priced and doubles as a smart-home hub with respectable throughput, but the paywalled features and missing 6 GHz band hold it back.
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