ConsFirst / Noise-cancelling headphones

Bose

Bose QuietComfort Ultra Headphones (2nd Gen): the downsides first

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#1 of 8
$$$Noise-cancellingScore 3.8/5
13%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

Tom's Guide's best noise-cancelling headphones overall, and among the most comfortable flagships. The catches: no water-resistance rating, touch controls Tom's Guide calls woeful, a very basic EQ, and owners reporting Bluetooth pairing trouble.

Top complaints

  • Bluetooth pairing and connection trouble

    SoundGuys lists 'some connection issues' as a con and says pairing can need manual steps when Fast Pair fails. Amazon's summary says some owners have connection issues with non-Apple devices. Low-star Walmart reviews (syndicated from bose.com) call the Bluetooth 'terrible' and a 'nightmare', describe constant pairing prompts, and report a pair that wouldn't connect or power on after a week.

  • Frustrating controls and a basic app

    Tom's Guide lists 'woeful touch controls' as a con. SoundGuys calls the controls a bit confusing and the in-app EQ too simplistic. A 1-star Walmart review complains there's no mute button for Teams calls.

  • Expensive, and not built for weather

    Tom's Guide lists the price hike as a con. SoundGuys says the headphones are 'not even water-resistant' and scores build 6.9. Amazon owners disagree on value, with some calling them overpriced. A few low-star Walmart reviewers say ANC wasn't strong enough for office use or that a thumping noise appeared while traveling on roads.

What owners love

Good for
  • Long flights where ANC and all-day comfort matter most
  • Glasses wearers (Amazon owners say the cushions don't pinch)
  • Wired lossless listening over USB-C

Scores (tap for why)

What experts say

  • Tom's Guide: Best overall (updated 2026-09-29). The cons are woeful touch controls, a price hike and steep competition, and the sound needs EQ to tame the bass.
  • SoundGuys: 8.2 and a close runner-up in its noise-cancelling roundup. The cons are the in-app EQ, some connection issues and no IP rating.
  • What Hi-Fi?: Best Bose noise-cancelling headphones (updated 2026-07-24). It is beaten on sonic transparency, and wired listening still needs battery.
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