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Steelcase

Steelcase Gesture Office Chair: the downsides first

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#1 of 8
$$$PaddedScore 4.6/5
9%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample (about 1,267 ratings), and the listing pools several Gesture colors and floor-caster versions.

Wirecutter's top pick for over a decade: extremely comfortable and the most adjustable chair it tested, but it is very expensive, heavy, runs warm, and Tom's Guide found its lumbar adjustment weak.

Top complaints

  • Very expensive

    Tom's Guide says the price is nearly impossible to justify for most people (about $1,444 base, more with a headrest or leather). Value for money is a mixed aspect in Amazon's review summary.

  • Weak or inconsistent lumbar support

    Tom's Guide calls the lumbar slider feeble and says it barely changes the back support. Amazon's summary says some owners find the lumbar ample and others say it is practically non-existent.

  • Heavy, warm, and shifting armrests

    Wirecutter says it weighs over 70 pounds and that the foam and fabric don't breathe well. Amazon's summary notes owners reporting the armrests move around constantly and the seat feeling slanted forward.

What owners love

  • Top comfort in testing

    Wirecutter's panelists scored it highest across all criteria, and staffers say it is still comfortable after years of use. Tom's Guide calls it the most comfortable chair its reviewer has owned.

  • Armrests that go almost anywhere

    Wirecutter says it was the only chair tested with ball-and-socket arms, useful for gaming, reading and drawing on a tablet. It also adjusts seat depth, tilt tension and recline limit.

    Source: Wirecutter
  • Effortless recline, 12-year warranty

    Wirecutter says the back flexes and holds the recline angle without you pushing, and the 12-year warranty covers just about everything, including the gas cylinder.

    Source: Wirecutter
Good for
  • Sitting 6+ hours a day
  • Switching between typing, reclining and tablet work
  • Wide range of body sizes

Scores (tap for why)

  • Comfort5.0
    Why 5.0?Highest-scored chair across Wirecutter's panel; Tom's Guide calls it overwhelmingly comfortable.
  • Adjustability5.0
    Why 5.0?Wirecutter: one of the most adjustable chairs available, with unique ball-and-socket arms, seat depth, tilt tension and recline limit.
    Source: Wirecutter
  • Back support3.5
    Why 3.5?Wirecutter rates its back support excellent, but Tom's Guide calls the lumbar slider feeble and Amazon owners are split on lumbar support.
  • Easy assembly4.5
    Why 4.5?Tom's Guide: arrived almost fully assembled and took under five minutes, but the chair is very heavy to lift.
  • Durability & warranty5.0
    Why 5.0?12-year warranty covering nearly everything; Wirecutter staffers report it holding up for years of heavy use.
    Source: Wirecutter

What experts say

  • Wirecutter (NYT): Top pick since 2015 for comfort, adjustability and durability; flaws are heat retention, weight over 70 lb, and back support that isn't better than other $1,000+ chairs.
  • Tom's Guide: Overwhelmingly comfortable with great armrests and near-zero assembly, but hard to justify on price and the lumbar support is underwhelming.
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