ConsFirst / Rice cookers

Zojirushi

Zojirushi Neuro Fuzzy Rice Cooker & Warmer, 5.5-Cup: the downsides first

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#3 of 8
$$$Fuzzy logic5.5 cupsScore 3.7/5
4%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

The classic, very well-reviewed fuzzy-logic Zojirushi still makes great sticky-chewy rice, but it is slow, its brown rice can turn gummy, and newer models beat it in recent tests.

Top complaints

  • Slow, especially brown rice

    Serious Eats says brown rice took a long time, and Wirecutter says all its Zojirushis are slow. A Walmart reviewer says cooking takes notably longer than their previous cooker.

  • Gummy brown rice, poor single-cup batches

    Wirecutter found its brown rice gummy and porridge-like, and a single cup of jasmine came out with a carpet-like texture. A Walmart 2-star reviewer also found it hard to cook one cup.

  • Units failing early

    Amazon's summary says durability is mixed, with some owners reporting it broke within 4 months. A Walmart reviewer also notes stiff buttons and a vent plate that must be in place before the lid closes.

What owners love

  • Consistently great rice

    Serious Eats calls it its test kitchen's favorite for years and a shining example of fuzzy logic, nailing slightly sticky, chewy rice. Wirecutter found its jasmine and sushi rice fragrant and tender.

  • Owners love it

    Amazon shoppers call it one of the best investments they've made and say the nonstick pan cleans in seconds. It is rated 95% 5-star on Walmart.

  • Handy design details

    Bon Appétit notes the retractable cord, the pot's side handles, and an intuitive interface with many presets.

    Source: Bon Appétit
Good for
  • Japanese-style slightly sticky rice
  • Set-and-forget daily use with a timer
  • Owners who want a proven model

Scores (tap for why)

  • Rice quality4.0
    Why 4.0?Great white and sushi rice (Serious Eats, Wirecutter), but gummy brown rice (Wirecutter) and less fluffy than the NP-HCC10 (Bon Appétit).
  • Cooking speed2.5
    Why 2.5?Brown rice is slow (Serious Eats), but it has a quick-cook setting that didn't sacrifice quality (Serious Eats).
    Source: Serious Eats
  • Ease of use4.0
    Why 4.0?Intuitive interface and many presets (Bon Appétit); one owner reports stiff buttons and confusing instructions (Walmart).
  • Easy cleaning4.0
    Why 4.0?Owners say the nonstick pan cleans in seconds (Amazon), but the vent plate needs washing after each use (Walmart).
  • Durability4.0
    Why 4.0?Sturdy inner pot (Bon Appétit) and only 4% low-star ratings on 12k+ reviews; Amazon notes a few early failures.

What experts say

  • Serious Eats: The Serious Eats test kitchen rice cooker: consistently great rice thanks to fuzzy logic, though brown rice takes a long time.
  • Wirecutter (NYT): A former top pick that is still good, but the cheaper NL-EAC slightly outperformed it; it made gummy brown rice and poor single-cup batches.
  • Bon Appétit: Rice wasn't as fluffy as the NP-HCC10's, and at over $240 the quality doesn't justify the price.
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