(checked 2026-10-10)Small sample: 139 Amazon ratings.
Good Housekeeping's best overall, with hot-water washing, wet/dry separation and edge-to-edge cleaning. But it weighs about 13.6 lb, Tom's Guide found the self-propulsion pushy, the battery lasting only about 15 minutes in heat mode, and the app hard to connect, and it's useless on carpet.
Top complaints
- Battery drains fast in heat mode
Tom's Guide got about 50 minutes against a 72-minute claim, and only about 15 minutes in heat mode (rated 20). Amazon owners give mixed battery feedback, with some saying it falls short.
- Heavy, with pushy self-propulsion
Good Housekeeping's only con is its 13.6-lb weight. Tom's Guide (13.7 lb) says it gets heavy with a full tank, the wheels can run away, and pulling it back is hard, like walking an excited puppy.
Source: Good Housekeeping, Tom's Guide - App won't connect; poor on carpet
Tom's Guide spent two hours failing to connect it to Wi-Fi and says this seems to be a common issue. It also found the suction mode picks up almost nothing on anything beyond very short carpet.
Source: Tom's Guide
What owners love
- Handles wet and dry messes
Good Housekeeping says it handled dry debris and wet spills such as wine and cereal with ease. Tom's Guide says the 185°F heated wash left tiles sparkling without streaks and that dry pickup on hard floors was effortless.
Source: Good Housekeeping, Tom's Guide - Reaches edges and under cabinets
Good Housekeeping says its edge-to-edge design reaches corners and baseboards well. Amazon owners praise its edge cleaning and low clearance under cabinets.
- Cleaner upkeep
Good Housekeeping says it separates dry debris from liquid in the dirty tank and cleans its brush roll in the base. Tom's Guide notes a one-button self-clean, a deodorizer in the dirty tank, and a spare roller and filter in the box.
Source: Good Housekeeping, Tom's Guide
- You need to carry it up stairs often
- You want long runtime with heat on
- You expect it to vacuum carpet
- Tough hard-floor grime (185°F hot-water wash)
- Pet and mud messes on tile
- Easier tank emptying (wet and dry kept apart)
Scores (tap for why)
What experts say
- Good Housekeeping: Best overall (updated 2026-09-18): strong on dry and wet messes, good edges, wet/dry separation and self-cleaning. Con: heavy at 13.6 lb. Lists $650 and 72 minutes.
- Tom's Guide: A moderately capable machine: effective heated wash and good dry cleaning on hard floors, but a janky app, overeager self-propulsion, poor carpet performance and fast battery drain. Lists $899; 70-74 dB measured.