(checked 2026-10-10)Small sample: 80 Amazon ratings (WD551).
Good Housekeeping's pick for hard-to-reach areas: an extendable wand with suction and spray cleans baseboards, corners and even sealed walls. But the self-propulsion makes tight turns unruly, it weighs about 12.6 lb, the base WD551 lacks the heated-drying dock Good Housekeeping praised, and Amazon has few ratings with a 19% low-star share.
Top complaints
- Self-propulsion makes tight turns hard
Good Housekeeping's con is that the self-propulsion can make tight turns difficult and occasionally unruly.
Source: Good Housekeeping - Mixed performance and value
Amazon's review summary says performance and value get mixed reviews, with some owners disappointed and saying it isn't worth the price.
- Base model skips heated drying; heavy
Shark lists the WD551 with a standard self-cleaning dock and 40 minutes of runtime; heated drying comes with the WD561/WD563 or a separate dock. Shark lists 12.61 lb for the WD551; Good Housekeeping weighed the Pro at 12.8 lb. Vacuum Wars lists a 0.6-liter tank.
What owners love
- Cleans beyond the floor
Good Housekeeping says the extendable wand, with suction and trigger spray, plus the Stain Scrubber and Detailer Mop tools, reaches edges, corners, under furniture and sealed walls. Amazon owners say it gets behind hard-to-reach spots.
- Good wet and dry pickup
Good Housekeeping says vacuum-only mode picked up dry cereal without scattering and wet mode made quick work of cereal and milk without a sticky residue; the headlight shows dust.
Source: Good Housekeeping - Effective self-cleaning
Good Housekeeping says the Pro's self-clean left the brush roll clean, warm and nearly dry. Amazon owners give the self-cleaning positive feedback.
- You want the heated-drying dock but not the Pro price
- You clean a lot of tight spaces where self-propulsion fights you
- You want a long track record
- Baseboards, corners and sealed walls (wand)
- Spot-scrubbing stuck-on stains
- A three-year warranty
Scores (tap for why)
What experts say
- Good Housekeeping: Best for hard-to-reach areas (AquaReach PRO, updated 2026-09-18): versatile wand tools, good wet and dry cleaning and an impressive heated-drying self-clean. Con: self-propulsion makes tight turns difficult. Lists 50 minutes and 12.8 lb.
- Vacuum Wars: The WD551 ranks #7 of 10 hard-floor cleaners (updated 2026-10-07), with 40 minutes and a 0.6-liter tank; list $399.99.