(checked 2026-10-10)Small sample: 1,226 ratings on the elongated listing (14% 1-star, 5% 2-star).
Wirecutter's budget electric pick: a customizable spray, an intuitive remote and a gentle one-button mode for kids. CNN found its dryer weak, and it has the worst Amazon record in this group: 19% of ratings are 1-2 stars, with owners reporting seats breaking after a year and water that runs cold.
Top complaints
- Breaks after about a year
Amazon's review summary calls durability and stability significant concerns, with owners saying the seat starts breaking after a year and lacks strength. 14% of Amazon ratings are 1-star.
- Water too cold for some; confusing remote
Amazon's summary says some owners find the water temperature too cold and the remote confusing. Wirecutter found the basics easy but says toggling lesser-used features likely requires the manual.
- Weak dryer, side cord, slight spray delay
CNN Underscored says the dryer could use improvement; on the similar LE89 it didn't cover as wide an area as Toto's. Wirecutter notes the power cord sticks straight out the left side and the spray starts with a slight delay.
Source: CNN Underscored, Wirecutter
What owners love
- Customizable spray, kid-friendly mode
Wirecutter says the spray is fully customizable and includes a pulse setting and sitz bath. A gentle mode runs a low-pressure wash and dry with one button, which kids in testing loved.
Source: Wirecutter - Intuitive remote with backup side controls
Wirecutter says everyone who tested it was comfortable with the remote right away. It has two user presets, and there are side controls in case the remote is lost.
Source: Wirecutter - Comfortable, effective stream
CNN Underscored calls it a solid bidet; it found the stream of the near-identical LE89 comfortable and effective, if not quite Toto-level. Amazon shoppers say it is good quality and easy to install.
- Long-term reliability matters most
- You want an effective dryer
- A cord sticking out the side bothers you
- Families with young kids (gentle auto mode)
- A full-featured remote seat under $400
- Two saved user settings
Scores (tap for why)
What experts say
- Wirecutter (NYT): Budget pick (updated 2026-09-08): more features than the Toto S5, but not as polished; the side cord and a slight spray delay are minor drawbacks.
- CNN Underscored: Tested, not picked: a solid bidet that could use a better dryer.