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Brondell

Brondell Swash LE99 Electric Bidet Toilet Seat: the downsides first

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#7 of 8
$$Electric seatScore 3.2/5
19%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 1,226 ratings on the elongated listing (14% 1-star, 5% 2-star).

Wirecutter's budget electric pick: a customizable spray, an intuitive remote and a gentle one-button mode for kids. CNN found its dryer weak, and it has the worst Amazon record in this group: 19% of ratings are 1-2 stars, with owners reporting seats breaking after a year and water that runs cold.

Top complaints

  • Breaks after about a year

    Amazon's review summary calls durability and stability significant concerns, with owners saying the seat starts breaking after a year and lacks strength. 14% of Amazon ratings are 1-star.

  • Water too cold for some; confusing remote

    Amazon's summary says some owners find the water temperature too cold and the remote confusing. Wirecutter found the basics easy but says toggling lesser-used features likely requires the manual.

  • Weak dryer, side cord, slight spray delay

    CNN Underscored says the dryer could use improvement; on the similar LE89 it didn't cover as wide an area as Toto's. Wirecutter notes the power cord sticks straight out the left side and the spray starts with a slight delay.

What owners love

  • Customizable spray, kid-friendly mode

    Wirecutter says the spray is fully customizable and includes a pulse setting and sitz bath. A gentle mode runs a low-pressure wash and dry with one button, which kids in testing loved.

    Source: Wirecutter
  • Intuitive remote with backup side controls

    Wirecutter says everyone who tested it was comfortable with the remote right away. It has two user presets, and there are side controls in case the remote is lost.

    Source: Wirecutter
  • Comfortable, effective stream

    CNN Underscored calls it a solid bidet; it found the stream of the near-identical LE89 comfortable and effective, if not quite Toto-level. Amazon shoppers say it is good quality and easy to install.

Good for
  • Families with young kids (gentle auto mode)
  • A full-featured remote seat under $400
  • Two saved user settings

Scores (tap for why)

  • Wash quality4.0
    Why 4.0?A fully customizable spray (Wirecutter) and a comfortable, effective stream, just short of Toto's (CNN, on the LE89).
  • Water temperature3.0
    Why 3.0?Warm water and a heated seat, but Amazon's summary says some owners find the water too cold.
  • Easy install & fit3.5
    Why 3.5?Amazon shoppers call it easy to install, but it needs an outlet, and the cord exits the side (Wirecutter).
  • Comfort & features3.5
    Why 3.5?An intuitive remote, presets and a kid mode (Wirecutter), but CNN says the dryer needs improvement.
  • Leaks & durability2.0
    Why 2.0?19% of Amazon ratings are 1-2 stars, and the review summary flags seats breaking after about a year.

What experts say

  • Wirecutter (NYT): Budget pick (updated 2026-09-08): more features than the Toto S5, but not as polished; the side cord and a slight spray delay are minor drawbacks.
  • CNN Underscored: Tested, not picked: a solid bidet that could use a better dryer.
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