(checked 2026-10-10)9,370 ratings (2-star 1% + 1-star 4%).
A best-seller (over 9,000 Amazon ratings) that Good Housekeeping picks for recessed and wall mounting: slim, cheap for its size, and loaded with flame colors. But Amazon owners are split on reliability, with units that quit and a remote that only works within about 10 feet. It gets loud on high, and the heat suits smaller rooms.
Top complaints
- Stops working; weak remote
Functionality is mixed on Amazon (288 positive, 130 negative): some owners say it quits working. The remote gets more negative than positive mentions (91 vs 117), with reports that it only works within about 10 feet.
- Loud on the highest setting
Noise is split on Amazon (95 positive, 90 negative): some find it very quiet, others say it gets loud at its highest setting.
- Heat best for small rooms; visible control panel
Good Housekeeping's con is that heat output is best suited to smaller rooms (5,000 Btu, up to 400 sq ft). Popular Mechanics notes the control panel at the bottom right may look conspicuous. Heat output is 442 positive and 138 negative on Amazon.
What owners love
- Lots of flame colors and settings
It has 12 color modes plus five brightness and speed settings (Good Housekeeping). Amazon owners like changing flame and ember-bed colors independently (color options are 399 positive to 17 negative).
- Slim and flexible to install
It can be wall-mounted with the included bracket or recessed; Good Housekeeping cites online reviewers who found it easy to install, and its responsive touchscreen.
- Looks great for the money
Appearance is 1,383 positive to 55 negative on Amazon, and value is 395 positive to 59 negative; owners call it a nice focal point in basements. Popular Mechanics calls it great value for its size and features.
- You want a traditional log-fire look
- You need dependable long-term operation
- You want quiet heat on high
- A modern linear look on a budget
- Playing with flame and ember colors
- Thin walls (wall-mount or recess)
Scores (tap for why)
What experts say
- Good Housekeeping: Best recessed (updated Feb 2026): ultra-slim, with many flame options and two install methods. The con is heat for smaller rooms. Also best for wall mounting in its inserts guide (updated 2026-02-10).
- Popular Mechanics: Best modern insert (Dec 2024, picked on specs; it lists a 60-inch size): great value and 12 flame options. The con is control panel placement.