(checked 2026-10-10)1,882 ratings (6% 1-star, 3% 2-star). The listing pools 4-piece and 6-piece sets. Walmart's Series 9 Pro 9477cc listing (595 ratings) shows 17% at 1-2 stars.
The fastest, most forgiving shaver in this group, picked by Wirecutter, CNN and ShaverCheck. It is expensive to buy, and replacement heads cost about $70. Some owners upgrading from older Braun models say it doesn't shave any closer.
Top complaints
- Expensive to buy and to maintain
Wirecutter says a replacement head costs about $70 and should be swapped every 18 months, and that for daily shavers the gain over the Series 8 isn't worth the extra cost. ShaverCheck lists price as a con and says the new 96M head costs slightly more than older Series 9 heads. Amazon's review summary says some owners find it expensive to maintain.
- Loud, bulky cleaning station and a weak trimmer
CNN Underscored says the loud cleaning cycle was the only real drawback. Wirecutter found the station and charging case take a lot of counter space, the pop-up trimmer doesn't get as close as a standalone trimmer, and the head pivots only vertically. ShaverCheck calls the trimmer mediocre and the shaver itself noisy.
- Some owners find it no closer than older models
Walmart's lowest-rated reviews of the Series 9 Pro 9477cc say an older Series 7 shaved closer, shaving took longer than with a manual razor, and the trimmer hardly trims. Amazon's summary for the PRO+ says skin-irritation feedback is mixed.
What owners love
- Fastest shave, no irritation
CNN Underscored shaved a three-day beard in about 1 minute 30 seconds, versus nearly 3 minutes with the Panasonic Arc5, with zero irritation. Wirecutter found it closer and more comfortable than the Series 8 and able to cut a seven-day beard without snags.
Source: CNN Underscored, Wirecutter - Easy, automatic cleaning
CNN liked the release buttons that pop the head off and the sealed cleaning cartridge, which is less messy than Panasonic's dock. Amazon owners praise the easy upkeep with the included station.
- Good for sensitive skin, long warranty
ShaverCheck reports no bumps, irritation or nicks even on the neck, and up to 5 years of warranty with registration. Amazon owners describe a very close, smooth shave in a couple of minutes.
- You shave daily and want the best value (the Series 8 is close)
- You want the very closest shave under the nose and on the chin
- Counter space is tight
- Thick beards or shaving every few days
- Sensitive skin that still wants a fast shave
- Hands-off cleaning with a dock
Scores (tap for why)
What experts say
- Wirecutter (NYT): Upgrade pick (updated 2026-06-08), tested as the Series 9 Pro 9477cc: the most velvety shave of the group and better for thick, heavy growth, but not worth the extra cost for daily shavers.
- CNN Underscored: Best professional-level razor (Series 9 Pro): the closest, most comfortable and speediest shave it tested, with a loud cleaning cycle as the only real drawback.
- ShaverCheck: Best all-rounder if you have the budget (PRO+, guide updated 2026-08-20); 4.5/5 in its PRO+ review, but not quite the closest razor at this price.