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Gaggia

Gaggia Classic Evo Pro (E24): the downsides first

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#2 of 8
$$Espresso machine (no grinder)Score 3.6/5
13%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

The budget enthusiast's pick, and it pulls more nuanced shots than pricier Brevilles. You'll need a separate grinder and a better tamper, plus practice: it has no PID, and testers disagree on how good the steam wand is.

Top complaints

  • No PID: inconsistent temperature and shots

    Wirecutter says shot consistency is harder to sustain back to back without PID control, and Tom's Guide says temperatures still aren't properly stable. Consistency is a negative aspect on Amazon.

  • Leaks and spitting from the steam wand

    Leakage is a negative aspect on Amazon, with owners reporting water spitting and dripping from the steam wand. Amazon's summary also says some report it breaking down after 1.5 years.

  • Flimsy tamper, few accessories, awkward tank

    Wirecutter and Tom's Guide both say the plastic tamper needs replacing, and there's no milk pitcher. Wirecutter found reinserting the under-boiler water tank and its tubes tricky.

What owners love

  • Complex, nuanced shots

    Wirecutter says it was the only machine in its price range to give balanced shots with the depth of much pricier machines. Tom's Guide says it makes great espresso.

  • Simple controls, quick heat-up

    Three buttons; Wirecutter had it ready in about a minute with a ~30-second wait before steaming.

    Source: Wirecutter
  • Built to last

    Tom's Guide calls it very reliable and says it should last over a decade with routine maintenance; the brass boiler and group improve thermal stability.

Good for
  • Learning to pull café-quality shots
  • People who already own a good grinder
  • Long-term ownership with routine maintenance

Scores (tap for why)

  • Espresso quality4.5
    Why 4.5?Wirecutter: complex, balanced shots that beat pricier machines. Tom's Guide: great espresso. No PID hurts back-to-back consistency.
  • Milk frothing3.5
    Why 3.5?The testers disagree. Wirecutter found the wand weak and fixed at an awkward angle. Tom's Guide found it powerful enough for a flat white in about ten seconds.
  • Ease of use3.0
    Why 3.0?Simple buttons, but it needs temperature management, a new tamper and practice; Wirecutter says it's harder for beginners than its Breville picks.
  • Cleaning & upkeep3.0
    Why 3.0?Tom's Guide says the tank is easy to fill, but Wirecutter found removing and refitting the tank tricky. Leakage is an Amazon negative.
  • Durability4.0
    Why 4.0?Tom's Guide: very reliable, should last a decade or more. Amazon: durability is mixed, with some reports of breakdowns after 1.5 years.

What experts say

  • Wirecutter (NYT): Budget pick: more nuanced shots than its Breville picks, but no PID, a weak and fixed-angle steam wand, and a flimsy tamper you should replace.
  • Tom's Guide: Best for enthusiasts: great espresso, quick heat-up, powerful wand and very reliable; no PID and only a poor plastic tamp at about $500.
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