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Breville Barista Touch vs Gaggia Classic Evo Pro (E24)
Which one has the downsides you can live with?
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The short answer
Breville Barista Touch ranks higher (#2 vs #4 of 11) and scores better on milk frothing, ease of use, cleaning & upkeep. Gaggia Classic Evo Pro (E24) wins on espresso quality, durability.
The biggest complaint about the Breville Barista Touch is durability is mixed; for the Gaggia Classic Evo Pro (E24) it's no pid: inconsistent temperature and shots. Pick the one whose catch bothers you less.
Good for: Beginners who want guidance and a grinder in one
Its catch: durability is mixed
Check price on AmazonGood for: Learning to pull café-quality shots
Its catch: no PID: inconsistent temperature and shots
Check price on AmazonPaid links. We don't list prices — they change daily. Neither one feels right?
Side by side
| Breville Barista Touch | Gaggia Classic Evo Pro (E24) | |
|---|---|---|
| Rank in espresso machines | #2 | #4 |
| Price tier | $$ | $$ |
| Type | With built-in grinder | Espresso machine (no grinder) |
| Amazon 1–2★ share | 16% | 13% |
| Overall score | 3.8 | 3.6 |
| Espresso quality | 3.5 | 4.5 |
| Milk frothing | 4.5 | 3.5 |
| Ease of use | 4.5 | 3.0 |
| Cleaning & upkeep | 4.0 | 3.0 |
| Durability | 2.5 | 4.0 |
Price tiers: $ under $300 · $$ $300–800 · $$$ over $800. Highlighted = clearly better (a score gap of 0.3 or more, or a 1–2★ share at least 3 points lower). Scores are explained, with sources, on each product's page.
Top complaints
Breville Barista Touch
- Durability is mixed
Amazon's review summary says durability gets mixed reviews, with several customers reporting it broke within 7 months, and some find it overpriced.
- Harder to dial in, less nuance
Wirecutter says it offers less control and makes less-nuanced espresso than its top pick, and its narrower, deeper portafilter introduces more variability into each shot.
Source: Wirecutter (NYT) - Small annoyances
Wirecutter says the pitcher can sit slightly off balance on the auto-froth sensor, and a long-term tester finds repeated filter and descale reminders annoying.
Source: Wirecutter (NYT)
Gaggia Classic Evo Pro (E24)
- No PID: inconsistent temperature and shots
Wirecutter says shot consistency is harder to sustain back to back without PID control, and Tom's Guide says temperatures still aren't properly stable. Consistency is a negative aspect on Amazon.
- Leaks and spitting from the steam wand
Leakage is a negative aspect on Amazon, with owners reporting water spitting and dripping from the steam wand. Amazon's summary also says some report it breaking down after 1.5 years.
- Flimsy tamper, few accessories, awkward tank
Wirecutter and Tom's Guide both say the plastic tamper needs replacing, and there's no milk pitcher. Wirecutter found reinserting the under-boiler water tank and its tubes tricky.
Source: Wirecutter, Tom's Guide review
Who should pick which
Pick the Breville Barista Touch if
Beginners who want guidance and a grinder in one
Hands-free milk at different temperatures
Households that want to grow into manual settings
Skip it if: You want the most nuanced shots for the money; You want a strong long-term reliability record; You want a standard-size portafilter
Pick the Gaggia Classic Evo Pro (E24) if
Learning to pull café-quality shots
People who already own a good grinder
Long-term ownership with routine maintenance
Skip it if: You want push-button milk drinks; You want accessories in the box; You want consistent temperature without technique
We don't list prices — they change daily. Paid links.
Neither one feels right?
If both catches are deal-breakers, start here.
Tom's Guide's best espresso machine overall: a compact all-in-one whose Bean Adapt guidance, smart tamper and touchscreen make good shots easy, with manual or automatic milk. Hand-steaming is fiddly around the temperature probe, tamping is guided rather than built in, and Amazon's sample is still small.
Its catch: fiddly hand-steamingA third option · #3Breville Bambino PlusThe easiest machine here for café-style milk drinks, with a tiny footprint and automatic steaming that actually works. But Amazon owners often report units failing within months, and Wirecutter found shots harder to dial in than on its top picks.
Its catch: stops working within monthsAll 11 comparedSee every espresso machine, rankedEach one's biggest complaint at a glance, with the full ranking.
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- Breville Bambino Plus vs Breville Bambino