(checked 2026-10-10)
Push-button lattes with a milk system that is genuinely easy to clean, but testers call the coffee weak or thin. It is noisy, and it has the highest Amazon 1-2 star share in this group, with durability complaints.
Top complaints
- Breaks or malfunctions within months
Durability is a negative aspect in Amazon's review summary (274 mentions) and reliability is mixed, with some owners saying it broke after about seven months.
- Weak or thin coffee
Tom's Guide calls the coffee kind of weak. Coffeeness found the espresso good but running a bit fast, with black coffee drinks too thin. 'Disappointing' is a negative aspect on Amazon.
- Noisy
Noise level is a negative aspect on Amazon, with owners saying it's not suitable for quiet environments. Coffeeness found the grinder and milk system louder than expected.
What owners love
- Easy to clean milk system
LatteGo is two parts with no tubes (Coffeeness); Tom's Guide lists easy cleaning as a pro, and it is an Amazon positive.
Source: Coffeeness, Tom's Guide review - Very simple to operate
Tom's Guide says it makes cappuccinos a cinch; Coffeeness calls it highly intuitive.
Source: Tom's Guide review, Coffeeness - Owners like the coffee quality
Coffee quality is the most-mentioned positive on Amazon (about 1,100 mentions).
- You want strong, café-grade espresso
- You need a quiet machine
- You want latte-art milk
- One-touch cappuccinos and lattes
- Low-effort cleaning
- Households that don't want to learn espresso
Scores (tap for why)
What experts say
- Tom's Guide: 3 stars: easy cappuccinos, thoughtful design and easy cleaning; the coffee is kind of weak and the foam could be denser.
- Coffeeness: Entry-level with minor pitfalls: good value, intuitive and easy to clean; a bit noisy and the milk froth is dense and hot.
- Tom's Guide (best espresso machines): Listed under 'also tested': one of the most affordable super-automatics, but plasticky and its milk dispenser struggles to compete with pricier options.