(checked 2026-10-10)Small sample: only 196 Amazon ratings (2-star 2%, 1-star 9%).
A more modern Cuisinart with an adjustable slicer that cuts much thinner than the Custom 14. It is louder, rocks a little with dough, has more crevices to clean, and owners complain about blinking control lights.
Top complaints
- Bowl and lid are hard to scrape and clean
Wirecutter found more nooks and crannies, like the lid's rounded inner rim, and a lid that is harder to remove. Low-star Walmart reviewers say the ridged bowl is impossible to scrape and that food gets lodged under the lid.
Source: Wirecutter, Walmart reviews (lowest rated) - Constantly blinking control lights
Several Walmart reviewers say the illuminated settings keep blinking after use. One found that quickly pressing stop three times turns them off.
Source: Walmart reviews (lowest rated) - Loud, slower dicing, rocks with dough
Wirecutter measured about 96 dB, the loudest of its full-size picks. It took longer to dice almonds and onions and rocked a bit while kneading. Amazon's summary notes some owners find it less heavy-duty than expected.
What owners love
- Thin, adjustable slicing
The adjustable disk made thin, translucent potato slices that Wirecutter found far thinner than the top pick's fixed disk, though less even than the Breville's. Walmart's review summary also lists adjustable slicing as a pro.
Source: Wirecutter, Walmart reviews - Neat storage and useful controls
All blades and disks stack on a spindle inside the bowl. Mix, low, high and pulse settings let you fine-tune without overcomplicating things (Wirecutter).
Source: Wirecutter - Lighter to handle
At about 11 pounds it is easier to move than the Custom 14 or the Breville, and suction cups kept it from skating (Wirecutter).
Source: Wirecutter
- You hate scraping and cleaning crevices
- Noise bothers you
- You mostly knead heavy dough
- Thin slicing (chips, gratins)
- People who want speed settings
- Storing all blades inside the bowl
Scores (tap for why)
What experts say
- Wirecutter (NYT): Runner-up: better slicing and more features than the Custom 14 with similar overall performance, but slower dicing, a harder-to-remove lid, more crevices, and louder operation (about 96 dB).