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Cuisinart

Cuisinart Custom 14-Cup Food Processor: the downsides first

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#1 of 8
$$$Full-size14 cupsScore 4.3/5
7%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

The long-running expert favorite: simple, sturdy, quiet and excellent at dough. Its slicing disk isn't adjustable, it is less precise on delicate herbs, and some owners report cracked plastic parts or a lid that won't lock.

Top complaints

  • Plastic parts crack over time

    Amazon's review summary says durability feedback is mixed, with some owners reporting plastic parts cracking after a year (318 of 506 durability mentions are negative). Value for money is also divided.

  • Lid hard to lock, or the unit won't start

    Several 1-star Walmart reviews say the lid is nearly impossible to lock or the machine won't start after assembly. Cuisinart's reply explains that the bowl, lid and pusher must all be fully locked for the safety interlock to allow it to run.

  • Basic attachments, less precise on delicate jobs

    Wirecutter notes that the slicing disk is fixed at about 5 mm and isn't adjustable. The machine also left some large parsley pieces and ground up soft mozzarella instead of shredding it. Serious Eats dislikes that the feed chute sits at the back and that the pusher falls out when the lid is turned over.

What owners love

  • A long-term workhorse

    It has been Wirecutter's top pick since 2013. One staffer replaced hers after 11 years of use, and an editor still uses a decades-old unit. It comes with a 3-year warranty, and Cuisinart sells replacement parts.

    Source: Wirecutter
  • Simple controls, easy to clean

    It has just on and pulse buttons. Serious Eats found it had the easiest controls it tested, and Wirecutter found its bowl easier to clean than most.

  • Stable and quiet, even with dough

    Wirecutter says it kneaded pizza dough effortlessly without moving and measured a relatively quiet 75 dB. Amazon owners praise its noise level (339 of 356 mentions are positive) and call it rock solid on the counter.

Good for
  • Most home cooks who want one reliable machine
  • Kneading pizza and bread dough
  • People who like simple two-button controls

Scores (tap for why)

  • Chopping & slicing4.0
    Why 4.0?Wirecutter says it excelled at nearly every chopping and shredding task, but its fixed slicing disk and its results on parsley trail the Breville.
    Source: Wirecutter
  • Dough & purées5.0
    Why 5.0?Wirecutter: it kneaded pizza dough effortlessly without moving and made the firmest mayonnaise of any full-size model.
    Source: Wirecutter
  • Ease of use4.0
    Why 4.0?Serious Eats found it had the easiest controls of the models it tested, but the chute is at the back and some Walmart owners struggle to lock the lid.
  • Easy cleaning4.5
    Why 4.5?Wirecutter found the bowl one of the easiest to clean, with a hollow handle. Ease of cleaning is mostly positive on Amazon (403 of 496 mentions).
  • Durability4.0
    Why 4.0?Units have lasted for decades in Wirecutter's experience, and it has a 3-year warranty, but durability is a net-negative aspect on Amazon (cracking plastic parts).

What experts say

  • Wirecutter (NYT): Top pick since 2013: a simple, sturdy machine that dices, slices and kneads consistently. Its flaws are a fixed slicing disk, less consistent results on delicate herbs, and a feed tube at the back.
  • Serious Eats: Best budget food processor with the easiest controls and a quiet induction motor. The chute is on the far side, and the pusher falls out when the lid is turned over.
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