(checked 2026-10-10)Small sample: 396 ratings (White Xbox listing).
Wirecutter's wireless upgrade pick. It's light and very comfortable with crisp sound and 48-70 hours of battery, and the Xbox version works with every platform. But there's no wired mode, Wirecutter finds the mic slightly compressed, and nearly a fifth of its small Amazon sample is 1-2 stars.
Top complaints
- No wired connection
Wirecutter and BGR both note there's no wired option, not even over USB-C, so you have no audio once the battery dies.
- Mic and connection problems for some owners
Amazon's summary says owners are split on mic quality, connectivity and durability. It cites reports of the mic not working while gaming, Bluetooth problems, and build quality that doesn't hold up long-term. Wirecutter says voices sound slightly muffled and compressed.
- Weak noise isolation and basic software
BGR says it isn't good at blocking outside sound and has no ANC. Wirecutter calls the Razer Audio Setup app basic next to Razer's Synapse software.
What owners love
- Exceptionally comfortable
Wirecutter calls it one of the most comfortable headsets it has tested, even with glasses. BGR says you can forget you're wearing it.
- Crisp, immersive sound
Wirecutter calls it clear and enveloping with good directional cues, and BGR rates the audio great. Amazon owners call the sound excellent.
- Long battery, works everywhere
Razer rates the battery at 70 hours on PC and 48 on console, and Wirecutter saw longer than claimed over a year of use. BGR notes the Xbox version also works on PlayStation.
- You want a wired backup
- You game somewhere noisy (weak isolation, no ANC)
- You want deep software customization
- One wireless headset for both Xbox and PlayStation
- Long sessions with glasses
- Players who rarely want to charge
Scores (tap for why)
What experts say
- Wirecutter (NYT): Upgrade pick (updated 2026-09-02). Its flaws are basic software and no wired option.
- BGR: Praises the audio, comfort and mic. The cons are no 3.5 mm port and noise isolation that could be better.