ConsFirst / Gaming headsets

Gaming headsets: the downsides, first

Check platform support first — some headsets don't work with Xbox, or come in separate PlayStation and Xbox versions. After that, owners complain about comfort, mics and build quality. Here are the most popular gaming headsets in the US, with their downsides first.

8 models compared25 sources readUpdated October 2026

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If you just want an answer

What gaming headset owners complain about most

  1. Platform compatibility. Some wireless headsets don't support Xbox, or need a separate Xbox version — check the platform tag on each card.
  2. Comfort and clamp. Tight clamping, thin padding and heavy, warm earcups split opinion even among top picks.
  3. Mics that are just okay. Several popular headsets have quiet or mediocre built-in mics.
  4. Plastic builds and early failures. Budget headsets feel flimsy, and owners report units and connections failing.
  5. Wireless trade-offs. Some wireless models have short battery life, no wired option or can't use the dongle and Bluetooth at once.

All 8 gaming headsets, ranked

Ranked by test scores, minus how common and serious the complaints are. How we rank

#1
SteelSeries

SteelSeries Arctis Nova 5 Wireless

$$Wireless5P: PS5, PC, Switch, mobileScore 4.0/5
15%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
1,533 ratings. The listing is titled 'Multi-System' and may pool variants.

Tom's Guide's best gaming headset overall. It's light and comfortable, with a 60-hour battery and a phone app with 100+ game presets, for about $130. But it has no ANC, Wirecutter rejected the Xbox model over comfort or fit, and Amazon owners report connection problems and some failures.

Top complaints

  • Connection issues and units that stop working

    Amazon's summary says owners are split on wireless connectivity and reliability, with some reporting connection issues, poor audio and headsets that stop working.

  • Comfort isn't universal

    Wirecutter dismissed the Nova 5X with a group of headsets it found uncomfortable for various head sizes or prone to slipping. Tom's Guide loved the comfort but says it made its tester's ears a bit hot after 3 hours.

  • No ANC, and the app has limits

    Tom's Guide and TechRadar both list the lack of active noise cancelling. TechRadar adds that not every game preset makes a noticeable difference.

What owners love

Good for
  • Mid-budget wireless with a very long battery
  • Players who like per-game EQ presets
  • Using a console and a phone at once (dongle plus Bluetooth)

Scores (tap for why)

What experts say

  • Tom's Guide: Best gaming headset overall (updated 2026-09-25). Its only listed con is no ANC.
  • TechRadar: 'All the gaming headset you'll ever need'. The cons are no ANC and some presets that don't make much difference.
  • Wirecutter (NYT): The Nova 5X was dismissed for comfort or fit (guide updated 2026-09-02).
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#2
Razer

Razer BlackShark V3 Pro

$$$WirelessPC/PS5 version: PC, PS5, Switch, mobileScore 4.0/5
19%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 494 ratings (PC version listing).

RTINGS' best upper mid-range pick. It adds ANC, a better mic and a 3.5 mm option to the V2 Pro and keeps 70 hours of battery. But it costs about $50 more than the V2 Pro and is heavier, the ANC is only decent, and Amazon owners are split on sound and reliability.

Top complaints

  • Mixed owner reports on sound and reliability

    Amazon's summary says owners are split on sound, ANC, mic, connectivity, adjustability and fit, and some report it stopped working after three days.

  • High price and extra weight

    PCGamesN lists the very high price, the weight and a slightly loose fit as cons. TechRadar says ANC costs about $50 more than the V2 Pro.

  • Only decent ANC and an awkward dongle

    RTINGS says the ANC doesn't compete with Bose, Sony or Apple, and that Bluetooth connects to only one device. TechRadar says the fabric pads limit the ANC and the HyperSpeed dongle needs a USB cable.

What owners love

Good for
  • Competitive players who want low latency and a great mic
  • Gaming in noisy rooms (ANC)
  • Listening to a phone over Bluetooth while gaming

Scores (tap for why)

What experts say

  • RTINGS: Best upper mid-range headset (updated 2026-09-02). It has V-shaped sound and decent ANC, connects to one Bluetooth device at a time, and has no built-in mic, so it can't be used without the boom.
  • PCGamesN: Its new favorite headset. The cons are the price, the weight and a slightly loose fit.
  • Wirecutter (NYT): Dismissed as too expensive to recommend (guide updated 2026-09-02).
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#3
Razer

Razer BlackShark V2 Pro (2024) for Xbox

$$WirelessXbox, PS5, PC, Switch, mobileScore 3.9/5
19%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 396 ratings (White Xbox listing).

Wirecutter's wireless upgrade pick. It's light and very comfortable with crisp sound and 48-70 hours of battery, and the Xbox version works with every platform. But there's no wired mode, Wirecutter finds the mic slightly compressed, and nearly a fifth of its small Amazon sample is 1-2 stars.

Top complaints

What owners love

Good for
  • One wireless headset for both Xbox and PlayStation
  • Long sessions with glasses
  • Players who rarely want to charge

Scores (tap for why)

What experts say

  • Wirecutter (NYT): Upgrade pick (updated 2026-09-02). Its flaws are basic software and no wired option.
  • BGR: Praises the audio, comfort and mic. The cons are no 3.5 mm port and noise isolation that could be better.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#4
Audeze

Audeze Maxwell 2

$$$WirelessPC, PS5, Switch, mobileScore 3.9/5
23%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 208 ratings, on the PC/PlayStation listing labeled 'new Version 2026'.

RTINGS' best gaming headset and Tom's Guide's best for Xbox, with planar magnetic drivers, about 80 hours of battery and a strong mic. But it is heavy: SoundGuys found it hot and uncomfortable after a few hours, it slid off Wirecutter's tester, and 23% of its small Amazon sample is 1-2 stars.

Top complaints

What owners love

Good for
  • The best sound for both games and music
  • Very long battery
  • Players who want a premium mic

Scores (tap for why)

What experts say

  • RTINGS: Best gaming headset (updated 2026-09-02). It is heavy; RTINGS suggests the lighter Astro A50 X for comfort.
  • Tom's Guide: Best for Xbox (updated 2026-09-25). The cons are no simultaneous connectivity, annoying adjustment, and a high price that it still considers worth paying.
  • SoundGuys: 7.7. The cons are heavy and uncomfortable over long hours, no noise cancelling, and no simultaneous wireless connections.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#5
Turtle Beach

Turtle Beach Stealth 600 (Gen 3)

$WirelessPC, PS5, Switch, mobileScore 3.4/5
13%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
6,971 ratings on the Xbox-version listing. We didn't check whether these ratings are pooled with other versions or the older Gen 2.

RTINGS' best lower mid-range pick, with 85.7 hours of battery in its test and a mic that handles noise well, for about $100. The catches are a plastic build, a tight clamp that bothered TechRadar after a couple of hours, and no wired mode.

Top complaints

What owners love

Good for
  • Long battery on a budget
  • Online play where mic noise handling matters
  • Multi-platform players (buy the Xbox version)

Scores (tap for why)

What experts say

  • RTINGS: Best lower mid-range gaming headset (updated 2026-09-02). It's not the best-built, can't be used wired, and can't play audio over Bluetooth and the dongle at the same time.
  • TechRadar: 'All about value'. The cons are drivers that lack sparkle, comfort that wears down, and a thin headband.
  • PCWorld: Strong value. The cons are no Xbox support on the PC and PlayStation versions, and no USB-A to USB-C adapter.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#6
Logitech

Logitech G325 Lightspeed

$WirelessPC, PlayStation, Switch, mobileScore 3.4/5
13%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 266 ratings (White listing).

Wirecutter's best wireless headset under $100. It is very light and comfortable, and its built-in mic handles background noise well. But it doesn't work with Xbox, has no wired mode, and its roughly 24-hour battery is short next to rivals.

Top complaints

  • Short battery and no wired option

    Wirecutter notes the roughly 24-hour rating is far below its other wireless picks (70 to 90 hours), the battery readout jumps around, and the headset can't be used wired. PCGamesN calls battery life 'merely ok', and Pocket Tactics says a full charge takes about three hours.

  • Built-in mic is a step down

    Wirecutter found its voice slightly muffled compared with its other picks. PCGamesN says the internal mic can't compete with good boom mics and picks up voices in front of you more readily. Pocket Tactics says the mic won't blow you away and your voice comes through a little quieter.

  • No Xbox support

    Wirecutter says it doesn't work with Xbox consoles, and the Amazon listing names PC, PlayStation, Switch and mobile only. PCGamesN's review does list Xbox as compatible (see notes).

What owners love

Good for
  • PC, PlayStation and Switch players who want cheap wireless
  • Comfort for all-day wear
  • People who don't want a boom mic in front of their face

Scores (tap for why)

What experts say

  • Wirecutter (NYT): Top pick for wireless under $100 (added in September 2026). Its flaws are battery life that may be too short, and no Xbox or wired use.
  • PCGamesN: A great budget headset. The cons are basic sound, an internal mic that can't match boom mics, and battery life that's merely okay.
  • Pocket Tactics: Excellent value. The cons are a mic that won't blow you away and slow charging.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#7
HyperX

HyperX Cloud III

$WiredPC, PS5, Xbox Series X|SScore 3.4/5
12%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
12,857 ratings.

A popular $99.99 wired headset with a steel and aluminum frame. Tom's Hardware finds it extremely comfortable with strong bass. But Wirecutter rejected it for comfort, Tom's Hardware rates the mic only 'fine', and some Amazon owners report it breaking within months.

Top complaints

  • Mic is just okay and quiet

    Tom's Hardware says the mic sounds 'fine' but records at a low volume even with gain maxed, picks up sibilance, and blips loudly when you press mute. Amazon's summary says mic feedback is mixed, with some owners saying it doesn't pick up voices.

  • Fit and comfort split opinion

    Wirecutter dismissed the Cloud III with a group of headsets it found uncomfortable for various head sizes, prone to slipping or too tight. Amazon owners disagree on fit, with some saying it doesn't sit well on their heads. Tom's Hardware, by contrast, calls it extremely comfortable.

  • Some units break early

    Amazon's summary says durability is a concern, with some owners reporting the headset broke after three months. Owners are also mixed on sound quality.

What owners love

Good for
  • Wired play where a sturdier metal frame matters
  • Bass-forward game audio
  • A detachable mic you can remove for music

Scores (tap for why)

What experts say

  • Tom's Hardware: A good update to the Cloud II: more comfortable and better looking. The cons are mic sibilance with a loud mute button, weak virtual surround, and NGENUITY software that often doesn't recognize the headset.
  • Wirecutter (NYT): Dismissed for comfort or fit problems (guide updated 2026-09-02).
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#8
HyperX

HyperX Cloud Stinger 2

$WiredPC, PS4/PS5, Xbox, Switch, mobileScore 3.5/5
Amazon 1–2 star share
not available

Wirecutter's top pick and Tom's Guide's best budget headset. For about $50 it is comfortable and sounds better than its price suggests. The trade-offs are a flimsy all-plastic build, a cable and mic that can't be detached, and a mic that Tom's Guide found quiet.

Top complaints

  • Flimsy, plastic build

    Tom's Guide lists 'flimsy design' as a con. The chassis is all plastic and the earcups swivel loosely, which it expects to limit durability. Wirecutter says it feels cheaper and more rickety than its upgrade pick.

  • Cable and mic are permanently attached

    Wirecutter flags the built-in 3.5 mm cable: if it breaks after the two-year warranty, you'd have to open the earcup and solder in a new one. SoundGuys lists the non-detachable mic as a con and says the cable can be awkward to manage. Tom's Guide calls the fixed mic cumbersome.

  • Quiet mic for some testers

    Tom's Guide found the mic clear but 'remarkably quieter' than most, so friends may need to turn you up. Wirecutter and SoundGuys, by contrast, rate the mic well.

What owners love

Good for
  • A cheap wired headset that works on every console
  • Long sessions on a budget
  • Players who want a flip-up-to-mute mic

Scores (tap for why)

What experts say

  • Wirecutter (NYT): Top pick for most people (updated 2026-09-02). The only flaw listed is the built-in cable.
  • Tom's Guide: Best budget pick (updated 2026-09-25). The cons are a cumbersome, quiet mic and a flimsy design.
  • SoundGuys: 6.4: a good budget choice. The cons are limited features, some poor design decisions and a non-detachable mic.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.

Questions people ask

What do gaming headset owners complain about most?

Across the 8 popular gaming headsets we compared, the complaints that came up most were: platform compatibility; comfort and clamp; mics that are just okay; plastic builds and early failures; wireless trade-offs.

What is the best gaming headset overall?

Our top pick is the SteelSeries Arctis Nova 5 Wireless. Tom's Guide's best gaming headset overall. It's light and comfortable, with a 60-hour battery and a phone app with 100+ game presets, for about $130. But it has no ANC, Wirecutter rejected the Xbox model over comfort or fit, and Amazon owners report connection problems and some failures. Its most common complaint: connection issues and units that stop working.

What is the best budget gaming headset?

The Turtle Beach Stealth 600 (Gen 3) is our pick in the lowest price tier. RTINGS' best lower mid-range pick, with 85.7 hours of battery in its test and a mic that handles noise well, for about $100. The catches are a plastic build, a tight clamp that bothered TechRadar after a couple of hours, and no wired mode.

How does ConsFirst rank gaming headsets?

We summarize owner complaints from retailer reviews and the results of independent expert tests, score each model on sound, microphone, comfort, battery / connection, durability, and rank by those scores minus how common the complaints are. Every claim links to its source.

Compare the top picks

Side by side

ModelPrice1–2★ shareScore#1 complaint
SteelSeries Arctis Nova 5 Wireless$$15%4.0Connection issues and units that stop working
Razer BlackShark V3 Pro$$$19%4.0Mixed owner reports on sound and reliability
Razer BlackShark V2 Pro (2024) for Xbox$$19%3.9No wired connection
Audeze Maxwell 2$$$23%3.9Heavy, warm and hard to adjust
Turtle Beach Stealth 600 (Gen 3)$13%3.4Tight clamp and thin padding
Logitech G325 Lightspeed$13%3.4Short battery and no wired option
HyperX Cloud III$12%3.4Mic is just okay and quiet
HyperX Cloud Stinger 2$—3.5Flimsy, plastic build

Price tiers: $ under $100 · $$ $100–200 · $$$ over $200 (typical list price, not a live price).

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