ConsFirst / Massage chairs

MassaMax

MassaMax MT339 4D: the downsides first

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#3 of 8
$Premium 4DScore 3.3/5
10%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)Small sample: 223 ratings. The current listing is an 'OTA Update' version and offers several variants.

Wirecutter's pick for lower-back and foot massages: a 4D chair with a touchscreen and voice control for under $2,000. Several testers 5'9" and taller felt cramped, most found the heat too weak, and some found the controls overwhelming.

Top complaints

  • Cramped for taller users

    Although rated for 6'1" and 300 lb, a 5'10" Wirecutter tester felt the torso wasn't high enough, and the body scan set a 5'9" tester's shoulders 'at a weird position,' so programs missed their targets.

    Source: Wirecutter
  • Weak heat

    Most Wirecutter testers found the heat unsatisfactory, and three said it 'should have been warmer.' Amazon's summary says some owners find the heat isn't noticeable.

    Source: Wirecutter, Amazon.com product page (Customers say)
  • Overly intense or faulty for some

    Amazon's summary says some owners find it very intense on the lower back and functionality gets mixed reviews. A 1-star reviewer says that after about two and a half months it made an odd sound and some rollers hit painfully hard, with no support.

    Source: Amazon.com product page (Customers say + reviews)

What owners love

  • Excellent lower back and feet

    Testers loved its lower-back and foot massages; one called it the best they had tested on the lower back, and another praised 'excellent variety and power' (Wirecutter). Amazon owners call the 4D massage astounding.

    Source: Wirecutter, Amazon.com product page (Customers say)
  • Touchscreen and voice control

    The armrest touchscreen shows where the rollers are working and makes adjustments easy; voice control lets you change settings without interrupting the massage (Wirecutter).

    Source: Wirecutter
  • Roomy leg area and post-warranty help

    Wirecutter found the leg and foot areas more spacious than other chairs. After the 3-year warranty, MassaMax sells parts and helps find a technician.

    Source: Wirecutter
Good for
  • Strong lower-back and foot massage
  • 4D rollers on a budget
  • Hands-free voice control

Scores (tap for why)

  • Massage quality4.0
    Why 4.0?Outstanding lower back and feet (Wirecutter), but the preset programs didn't target all areas as well as the top pick, and some owners find it too intense.
    Source: Wirecutter, Amazon.com product page
  • Fit for body sizes2.5
    Why 2.5?Rated for 6'1" and 300 lb, yet 5'9" and 5'10" testers felt cramped or mistargeted (Wirecutter); the leg area is roomy.
    Source: Wirecutter
  • Programs & controls4.0
    Why 4.0?Touchscreen, voice control, armrest knobs and 15 programs; some testers found it overkill (Wirecutter).
    Source: Wirecutter
  • Delivery & size3.0
    Why 3.0?Item weight 192 lb per the Amazon listing; no delivery details from the sources.
    Source: Amazon.com product page
  • Reliability & warranty3.0
    Why 3.0?3-year warranty with post-warranty parts help (Wirecutter); one Amazon owner reports a failure at about 2.5 months.
    Source: Wirecutter, Amazon.com product page

What experts say

  • Wirecutter (NYT): Best for lower-back and foot massages (guide updated 2024-10-30): 15 programs, touchscreen and voice. Cramped for taller testers, with weak heat and too many controls.
Check price on AmazonWe don't list prices — they change daily. Paid link.

If that catch is a deal-breaker

Highly ranked massage chairs whose biggest complaint is something else.

#1 in massage chairsKyota Kiyomi M698 4D

Good Housekeeping's best overall: a 4D chair with a 44-inch L-track down to the calves, body scanning, auto leg-length adjustment and a tablet remote. Kyota lists it at $8,999, but GH linked it at $2,999 from Costco. We found little readable owner feedback.

Its catch: pricey#2 in massage chairsKyota Genki M380

Wirecutter's top pick after testing 25 chairs: the most accurate body scan, a massage that felt 'deep without being uncomfortable' and a secure zero-gravity recline, for users up to 6'2" and 300 lb. Testers were split on the heat, and you control it with a handheld remote rather than a touchscreen.

Its catch: heat is hit or miss#4 in massage chairsOsaki OS-3D Champ II

Forbes' best overall and Good Housekeeping's most comfortable pick, with a 3D SL-track, full-body airbags and three zero-gravity positions for about $2,000. Amazon owners say the auto programs can be very intense, and some report knocking noises and buggy software.

Its catch: auto programs can be too intense

Head-to-head

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