(checked 2026-10-10)This Amazon listing pools ratings across several eufy models (C20, E28, E35, 11S and others), so the histogram is not E25-only.
Wirecutter's roller-mop pick, with some of the best mopping under $1,000 and a compact all-in-one dock. But it's only an average vacuum, edge cleaning is weak, and it often returns to the dock mid-clean.
Top complaints
- Average vacuuming, weak edges
Wirecutter calls it an average vacuum that couldn't match its top picks. TechRadar says edge cleaning isn't great. Walmart reviewers (some reviews syndicated from eufy Australia) say it misses debris around furniture and that the small roller lacks suction compared with an older Dreame.
- Returns to the dock mid-clean
Wirecutter and TechRadar both found it sometimes returns to the dock mid-cycle to refresh the mop, which makes cleaning sessions longer.
- Fussy mapping, unreliable AI mode, wear parts
TechRadar had to clear its floors to get a complete map, and the AI auto-adjustment failed to recognize a spill. Wirecutter says the app can't vacuum and then mop automatically. One Walmart owner says it bumps hard into things, gets stuck, and needed a new roller mop, side brush and filter sooner than expected.
What owners love
- Excellent roller mopping
Wirecutter found it left floors clean and fresh-smelling and avoided spreading messes better than any other under-$1,000 bot. TechRadar calls it some of the best mopping it has seen in Max mode.
- Compact all-in-one dock
Wirecutter says the dock stacks its water tanks front to back beside a large dust bag, giving it a smaller footprint than similar models.
- Quiet with good navigation
Wirecutter calls it quiet and says it navigated a cramped NYC apartment without incident. TechRadar found navigation and obstacle avoidance reliable.
- Vacuuming carpet is your priority
- You want quick cleaning runs
- You want vacuum-then-mop automation in one tap
- Homes with lots of tile or hard floors
- Mopping without spreading messes
- Smaller spaces (compact dock)
Scores (tap for why)
What experts say
- Wirecutter (NYT): Best for roller-mopping (updated 2026-08-24): a top-notch mopper but an average vacuum. Its self-cleaning system is quirky, with mid-cycle trips back to the dock.
- TechRadar: Handles both tasks well, and its mopping is among the best tested (2025-12-24). Cons: mapping can take a few attempts, weak edge cleaning, unreliable AI auto-adjustment and mid-clean returns to the dock.