(checked 2026-10-10)
RTINGS' best robot vacuum overall, with excellent hard-floor cleaning, mopping and obstacle avoidance in a 3.1-inch-tall body. But it is weak on pet hair in carpet and expensive, and Amazon owners report units failing after about a year and getting stuck on rugs.
Top complaints
- Poor pet-hair pickup on carpet
RTINGS found its split brushroll presses pet hair into carpet instead of lifting it, and it leaves fine debris along carpet edges and corners. Amazon's review summary says some owners report it doesn't pick up obvious dirt.
- Failures after about a year; stuck on rugs and cables
Amazon's summary flags reliability, with units that quit working after 13 months, and owners report it getting stuck, especially on carpets and rugs. RTINGS saw it tangle on USB cords and get stuck on rug tassels. BGR says it sucked up cables early on and spots colored cables better than black ones.
- Small bin, clogging dock bag, high running costs
RTINGS found the 270 ml-rated bin overflows at about 250 ml and jams the brushroll, and the dock bag plugs before it is full. It calls the operating cost high. BGR refills and empties the water tanks every four to six cleanings and calls the robot expensive.
Source: RTINGS review, BGR review
What owners love
- Outstanding hard floors and mopping
RTINGS rates its hard-floor pickup outstanding and its mopping great: it detects stains and makes extra passes. BGR especially likes its dirt detection that re-washes and re-mops.
Source: RTINGS review, BGR review - Smart avoidance in a slim body
RTINGS calls its obstacle avoidance impressive, including around pet waste. It fits under 8 cm (3.1 in) of clearance and climbs 3.8 cm thresholds. Amazon shoppers praise its mapping and navigation.
- Very quiet
RTINGS calls it very quiet on both hard floors and carpet, quieter than most earlier Roborocks.
Source: RTINGS review
- You have shedding pets and lots of carpet
- You're on a budget
- You want a large onboard bin
- Mostly hard floors
- Running unsupervised around clutter and pet waste
- Getting under very low furniture
Scores (tap for why)
What experts say
- RTINGS: Best robot vacuum overall (list updated 2026-08-07), with outstanding hard-floor pickup, impressive obstacle avoidance and great mopping. Cons: inadequate pet-hair pickup and poor fine-debris pickup along carpet edges.
- BGR: Called Roborock's best product so far (2025-02-04), with excellent navigation and mopping. It is expensive, slower to clean, tangled cables early on, and needs tank service every 4-6 cleanings.