ConsFirst / Electric scooters

Electric scooters: the downsides, first

Expect less range than the box says: testers got about 10 miles from several scooters rated for 17–18, and faster models are heavy to carry. Each card lists tested range, weight and CPSC recall status. Here are the most popular electric scooters in the US, with their downsides first.

8 models compared18 sources readUpdated October 2026

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Recalls to know about

The CPSC recalled about 220,000 Segway Ninebot Max G30P and G30LP scooters on March 20, 2025, because the folding mechanism can fail, and about 790 model-year 2024 Apollo City scooters on July 24, 2025, because the stem weld can crack. The other Segway models on this page (E3 Pro, Max G3, ZT3 Pro) and the Apollo Go had no recall in the CPSC database when we checked; the Apollo City card covers the recalled 2024 model.

If you just want an answer

Best overallSegway Ninebot E3 Pro Electric Scooter

Tom's Guide's best overall and Wirecutter's runner-up: dual suspension, turn signals, an Eco mode and Apple Find My at a mid-range price. Real range is far below the advertised figure (about 10 miles in Sport mode for Tom's Guide), it weighs over 40 lb, and you must set it up in Segway's app before the first ride.

Watch out: range well short of the claim
Best valueNIU KQi 100P Electric Scooter

Tom's Guide's best budget scooter: air-filled tires and front suspension give a comfortable ride for about $349. It's slow on hills (4 mph on a 6% grade), tops out at 17 mph, and gets about 10 of its claimed 18 miles. Tom's Guide says it's sold only through NIU, Kohl's and Walmart.

Watch out: struggles on hills
Best performanceApollo Go Electric Scooter

CNET's best electric scooter overall: dual motors, suspension, turn signals, self-healing tires and an app that can lock the wheels. At 46 lb it's heavy for a commuter, it doesn't fold small enough for some train seats, and Tom's Guide found the latch needs a jiggle.

Watch out: heavy for a commuter
Also greatSegway Ninebot Kickscooter Max G3

Tom's Guide's pick for long distances and CNET's pick for speed, safety and style: 28 mph, dual suspension, 11-inch tires, disc brakes, turn signals and Apple Find My. It weighs 54 lb, the throttle could be jerky (partly fixed by firmware), and Tom's Guide's hard riding got far less than the claimed range. About 14% of Amazon ratings are 1-2 stars.

Watch out: twitchy throttle

What electric scooter owners complain about most

  1. Range well short of the claim. Tested range falls far below the advertised number for most models, especially in Sport mode or at top speed.
  2. Heavy to carry. Faster and longer-range scooters are heavy, and some have finicky folding latches.
  3. Jumpy throttles. Twitchy or jerky throttles and slow or abrupt acceleration come up for several models.
  4. Weak on hills. Budget and commuter scooters often slow down or struggle on hills.
  5. Ride, brakes and lights. Solid tires ride rough, and some testers found brakes that need adjusting or dim headlights.

All 8 electric scooters, ranked

Ranked by test scores, minus how common and serious the complaints are. How we rank

#1
Segway

Segway Ninebot E3 Pro Electric Scooter

$$CommuterScore 3.5/5
7%
of Amazon ratings are 1–2 stars
(checked 2026-10-11)
Small sample (137 ratings). The listing also offers E2 Pro and E2 Plus II styles; the E2 Pro page showed a different count (283), so ratings appear to be per style, but we didn't confirm this.

Tom's Guide's best overall and Wirecutter's runner-up: dual suspension, turn signals, an Eco mode and Apple Find My at a mid-range price. Real range is far below the advertised figure (about 10 miles in Sport mode for Tom's Guide), it weighs over 40 lb, and you must set it up in Segway's app before the first ride.

Real-world range: Claimed 34 miles in Eco mode (9 mph) or 17.5 miles in Sport mode. Tom's Guide got about 10 miles riding only in Sport mode. Wirecutter's 10-mile city loop left 3 of 10 bars.

Weight: 41.4 lb measured by Wirecutter (40.1 lb spec); 40 lb per Tom's Guide

Recalls (CPSC): No CPSC recall found for the E3 Pro. Segway's older Max G30P and Max G30LP were recalled on 2025-03-20 (CPSC 25-193) for folding-mechanism failures; Wirecutter says both are discontinued.

Top complaints

  • Range well short of the claim

    Tom's Guide got about 10 miles riding only in Sport mode, versus 17.5 miles claimed for that mode (34 miles in Eco). Wirecutter's 10-mile city loop left 3 of 10 bars.

  • App required to start, and awkward controls

    Wirecutter had to pair it with the Segway app and sit through a long firmware update before riding, and had trouble on the first try. Cruise control must be enabled in the app, and switching modes takes a firm double-press of the power button.

    Source: Wirecutter
  • Heavy, and only so-so on hills

    Wirecutter measured 41.4 lb and had to stomp hard on the folding latch. Tom's Guide says it held about 10 mph on a 6% grade and slowed as the battery dropped. Amazon owners are mixed on its weight.

What owners love

Good for
  • Everyday commuting on rough city streets
  • Riders who want turn signals and Find My tracking
  • Bigger feet (deck an inch longer than the Gotrax G4)

Scores (tap for why)

What experts say

  • Tom's Guide (best electric scooters): Best overall (updated 2026-07-29): good specs, strong acceleration and a comfortable ride for the price. Its con is less range than advertised.
  • Wirecutter: Runner-up (updated 2026-10-08): turn signals and an Eco mode, but heavier and pricier than the Gotrax G4, and the battery warranty is only one year.
  • Tom's Guide (Segway E3 Pro review): Review: 'the Honda of electric scooters' - not the fastest or flashiest, but well designed. List price $699.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#2
Segway

Segway Ninebot Kickscooter Max G3

$$$PerformanceScore 3.6/5
14%
of Amazon ratings are 1–2 stars
(checked 2026-10-11)
Small sample (392 ratings). The listing also offers Max G2, Max G3 Plus and G30LP styles; reviews shown are labeled 'Style: MAX G3', but we didn't confirm the ratings aren't pooled.

Tom's Guide's pick for long distances and CNET's pick for speed, safety and style: 28 mph, dual suspension, 11-inch tires, disc brakes, turn signals and Apple Find My. It weighs 54 lb, the throttle could be jerky (partly fixed by firmware), and Tom's Guide's hard riding got far less than the claimed range. About 14% of Amazon ratings are 1-2 stars.

Real-world range: Claimed 50 miles in Eco mode or 25 miles in Sport mode. In its review, Tom's Guide calculated about 11 miles riding hard in Sport mode; its roundup reports about 17-20 miles riding hills at top speed.

Weight: 54.2 lb (Tom's Guide); CNET says 54 lb

Recalls (CPSC): No CPSC recall found for the Max G3. Segway's older Max G30P and Max G30LP were recalled on 2025-03-20 (CPSC 25-193, about 220,000 units) because the folding mechanism could fail.

Top complaints

What owners love

Good for
  • Long commutes and hilly routes
  • Keeping up with city traffic (28 mph)
  • Riders who want Find My and app locking

Scores (tap for why)

What experts say

  • Tom's Guide (best electric scooters): Best for long distances (updated 2026-07-29): updated design, smooth ride and powerful on hills; the accelerator can be twitchy and range varies greatly.
  • CNET: Best mix of speed, safety and style (list last updated December 2025): practical, commuter-friendly and from a big-name brand.
  • RiderGuide (formerly Electric Scooter Guide), best electric scooters: RiderGuide's best overall is the newer Max G3 Plus (RG Score 98), which adds rear turn signals and a bigger 717 Wh battery; it measured 21.2 miles with a 200 lb rider.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#3
Apollo

Apollo Go Electric Scooter

$$CommuterScore 3.7/5
Amazon 1–2 star share
not available

CNET's best electric scooter overall: dual motors, suspension, turn signals, self-healing tires and an app that can lock the wheels. At 46 lb it's heavy for a commuter, it doesn't fold small enough for some train seats, and Tom's Guide found the latch needs a jiggle.

Real-world range: Claimed 20-30 miles. Tom's Guide rode about 8 mostly flat miles at around 20 mph and used 28% of the battery.

Weight: 46 lb (Tom's Guide, CNET)

Recalls (CPSC): No CPSC recall found for the Apollo Go. Apollo has had two other scooter recalls: Phantom V1/V2/60V (2023-08-31, CPSC 23-270) and City Model Year 2024 (2025-07-24, CPSC 25-402).

Top complaints

  • Heavy for a commuter

    Tom's Guide's reviewer prefers commuter scooters under 30 lb; the Go weighs 46 lb and doesn't fold compactly enough for many train seats.

  • Finicky folding latch

    Tom's Guide says the latch that holds the handlebars to the deck sometimes needs a jiggle to release.

  • Slow acceleration out of the box

    Tom's Guide found it slow to accelerate at first, though acceleration and braking can be adjusted in the app. Turning could be a little tighter.

What owners love

  • Smooth ride

    Tom's Guide calls it one of the best scooters it has used for comfort, thanks to the Airflow suspension.

  • Premium build

    Tom's Guide calls the build quality impeccable, with IP66 water resistance, 360-degree lighting and self-healing PunctureGuard tires.

  • Feature-rich app and controls

    The app can lock the wheels, log rides and tune acceleration, braking and cruise control. CNET highlights handlebar turn signals and a Quad Lock phone mount.

Good for
  • First-time riders who want a smooth ride
  • Tuning acceleration and braking in an app
  • Riding in the rain (IP66)

Scores (tap for why)

What experts say

  • CNET: Best electric scooter overall (list last updated December 2025): dual 350W motors, suspension, a stylish design and a compact size at a reasonable price.
  • Tom's Guide (Apollo Go review): Review: a reliable all-rounder and great for beginners, but heavier than the reviewer likes for commuting and the fold can be finicky.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#4
Segway

Segway Ninebot ZT3 Pro Electric Scooter

$$$PerformanceScore 3.2/5
11%
of Amazon ratings are 1–2 stars
(checked 2026-10-11)
Small sample (394 ratings).

Tom's Guide's best off-road scooter: 11-inch tubeless tires, 6 inches of front suspension, disc brakes and Apple Find My, and it climbs most hills. It weighs 65.5 lb, the low-end throttle can jolt you forward, and range at top speed is about 15-20 miles.

Real-world range: Claimed 43.5 miles at 9.3 mph, or 18.6 miles at its 24.9 mph top speed. Tom's Guide's review works out to about 15.2 miles riding hard with steep hills; its roundup says about 20 miles at top speed.

Weight: 65.5 lb (Tom's Guide)

Recalls (CPSC): No CPSC recall found for the ZT3 Pro (SaferProducts.gov recall search, checked 2026-10-11).

Top complaints

What owners love

Good for
  • Mixed pavement, grass and dirt paths
  • Hilly routes
  • Riders who don't need to carry it

Scores (tap for why)

What experts say

Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#5
Gotrax

Gotrax G4 500W Electric Scooter

$$CommuterScore 3.4/5
Amazon 1–2 star share
not available

Wirecutter's top pick (updated 2026-10-08): it had the most battery left in both of its ride tests, holds speed up hills, and has automatic cruise control and a built-in cable lock. It has no eco mode, a short deck and a bulky charger, and RiderGuide found the rear-only brakes weak until adjusted and the throttle fussy to start.

Real-world range: Claimed range varies by listing. Wirecutter's G4 500W did two laps of a 3.68-mile park loop and still showed three of four bars, and finished a 10-mile city loop with 1.5 bars left. RiderGuide measured 14.6 miles with a 165 lb rider, about half the claimed range.

Weight: 38.7 lb measured by Wirecutter (37 lb spec); 37.4 lb measured by RiderGuide

Recalls (CPSC): No CPSC recall found for the Gotrax G4 (SaferProducts.gov recall search, checked 2026-10-11).

Top complaints

  • Brakes need adjusting and aren't very strong

    RiderGuide says the G4 has only rear braking (a disc plus an electronic brake), the brakes needed adjusting before they stopped well, and it measured 21.5 ft to stop from 15 mph.

  • Fussy throttle and jerky acceleration

    RiderGuide says you have to kick off to about 3 mph and sometimes double-tap the throttle before the motor engages, and the cruise control can't be disabled. Wirecutter found acceleration harsh and jerky at times, though never enough to feel unsafe.

  • Short deck, no eco mode and a bulky charger

    Wirecutter's tester (men's 12.5 shoes) struggled to fit both feet on the 17-inch flat deck, which made looking behind awkward. There's no low-speed eco mode, and the charger brick is about 5.5 x 2.5 inches.

    Source: Wirecutter

What owners love

  • Best range in Wirecutter's test

    It had the most battery left after both Wirecutter ride tests, and held 15 mph all the way up the main hill in Prospect Park and up the Manhattan Bridge from a stop.

    Source: Wirecutter
  • Automatic cruise control and anti-theft extras

    Cruise control kicks in at each mode's top speed so you can take your thumb off the throttle (Wirecutter). It has a three-digit display code and a built-in steel cable combination lock.

  • Light enough to carry, with a quick fold

    Wirecutter measured 38.7 lb, one of the lighter scooters it tested. RiderGuide says it folds in about 5 seconds and the stem hooks to the rear fender for carrying.

Good for
  • Commutes of up to about 10 miles
  • Riders who don't want an app
  • A 2-year battery warranty (at $499 or more)

Scores (tap for why)

What experts say

  • Wirecutter: Top pick (updated 2026-10-08): the best mix of range and portability Wirecutter tested, with automatic cruise control. Flaws are no eco mode, a short deck and a bulky charger; the 2-year warranty drops to 1 year if bought under $499.
  • RiderGuide (formerly Electric Scooter Guide), best electric scooters: Best under $500 (updated 2026-09-25): the quickest budget commuter RiderGuide has tested and easy to carry, but the throttle needs a kick start and the brakes needed adjusting.
  • RiderGuide (GOTRAX G4 review): Review (originally 2020, page updated 2026-10-07): a solid entry-level commuter, not a performance scooter. RiderGuide reports poor post-purchase support.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#6
Apollo

Apollo City Electric Scooter

$$$PerformanceScore 3.3/5
Amazon 1–2 star share
not available

Tom's Guide's pick for hills: up to 32 mph, full suspension, and turn signals on both the handlebars and deck. It weighs 57-65 lb and has a fiddly fold. In July 2025, CPSC announced a recall of about 790 Model Year 2024 City scooters because the stem weld could crack.

Real-world range: Apollo claims 40-43 miles in Eco (9 mph) and about 23 miles in Sport. Tom's Guide (2023 model) rode 9 miles in Sport at about 19 mph using 43% of the battery, so it found the 23-mile Sport estimate accurate.

Weight: 57 lb (single motor) or 65 lb (dual motor), per Tom's Guide's 2023 review

Recalls (CPSC): CPSC recall 25-402 (2025-07-24): about 790 Apollo City Model Year 2024 scooters (serials 4202240300001-4202240301236 and 4202240400001-4202240400764) because the stem weld can crack and break; 10 reports of cracking, four riders came off, one injury (abrasions). Remedy: stop using and get a free replacement stem from Apollo.

Top complaints

  • 2024 model recalled for stem cracking

    CPSC recall 25-402 (2025-07-24) covers about 790 Model Year 2024 Apollo City scooters sold June 2024-April 2025 (about $1,800). The stem weld can crack and break; Apollo received 10 reports, four riders came off, and one was injured. Owners should stop riding and get a free replacement stem.

  • Very heavy, with a finicky fold

    Tom's Guide says at nearly 60 lb it's not a first choice for stairs, and securing the folded stem takes too many steps.

  • Dim headlight and awkward turn-signal buttons

    Tom's Guide found the headlight lit only a small patch at night. The right turn-signal button is by the throttle thumb, and signals switch off after about seven seconds.

What owners love

Good for
  • Steep hills
  • Riding with traffic at 25-30 mph
  • Being seen: front and rear turn signals

Scores (tap for why)

What experts say

Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#7
NIU

NIU KQi 100P Electric Scooter

$Budget commuterScore 3.3/5
Amazon 1–2 star share
not available

Tom's Guide's best budget scooter: air-filled tires and front suspension give a comfortable ride for about $349. It's slow on hills (4 mph on a 6% grade), tops out at 17 mph, and gets about 10 of its claimed 18 miles. Tom's Guide says it's sold only through NIU, Kohl's and Walmart.

Real-world range: Claimed 18 miles. Tom's Guide got about 10 miles and says to expect closer to 10 on a good day.

Weight: 38.1 lb (Tom's Guide spec)

Recalls (CPSC): No CPSC recall found for NIU scooters (SaferProducts.gov recall search, checked 2026-10-11).

Top complaints

What owners love

Good for
  • A first scooter on flat routes
  • Teens moving up from a kids' scooter
  • Short trips of under 10 miles

Scores (tap for why)

What experts say

  • Tom's Guide (best electric scooters): Best budget (updated 2026-07-29): inexpensive and comfortable with nice features, but not powerful enough for hills, and range is much less than 18 miles in practice.
  • Tom's Guide (NIU KQi 100P review): Review: one of the cheapest scooters the reviewer would recommend; best on flat terrain and for smaller riders.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#8
Hiboy

Hiboy S2 Electric Scooter

$Budget commuterScore 2.8/5
14%
of Amazon ratings are 1–2 stars
(checked 2026-10-11)
The listing has color options; the 2,565 ratings may be pooled across colors.

A popular budget scooter on Amazon (2,565 ratings) that Tom's Guide calls a solid value, with regenerative plus disc brakes and lights all around. Its solid 8.5-inch tires give a bumpy ride, it slowed to 3-4 mph on Tom's Guide's test hill, and real range is about 10 miles. Some Amazon owners report fender breakage and weak batteries.

Real-world range: Claimed 17 miles (150 lb rider, 77°F, flat ground). Tom's Guide estimated about 10 miles. Amazon owners are mixed: some report 20-21 miles, others say the battery dies faster than expected.

Weight: 29.5 lb per Tom's Guide; 35.5 lb per Hiboy's product page

Recalls (CPSC): No CPSC recall found for Hiboy (SaferProducts.gov recall search, checked 2026-10-11).

Top complaints

What owners love

Good for
  • Short, flat last-mile trips
  • Never dealing with flat tires
  • Buyers on a tight budget

Scores (tap for why)

What experts say

  • Tom's Guide (best electric scooters): Also tested (updated 2026-07-29): a great budget option with regenerative and disc brakes, good for all but steep hills. The NIU KQi 100P replaced it as Tom's Guide's budget pick.
  • Tom's Guide (Hiboy S2 review): Review: solid value with a sensible design, but not powerful on hills, the ride is rough on rubber tires, and the rear latch is finicky.
Full breakdown →Check price on AmazonMaker's pageWe don't list prices — they change daily. Paid link.

Questions people ask

What do electric scooter owners complain about most?

Across the 8 popular electric scooters we compared, the complaints that came up most were: range well short of the claim; heavy to carry; jumpy throttles; weak on hills; ride, brakes and lights.

What is the best electric scooter overall?

Our top pick is the Segway Ninebot E3 Pro Electric Scooter. Tom's Guide's best overall and Wirecutter's runner-up: dual suspension, turn signals, an Eco mode and Apple Find My at a mid-range price. Real range is far below the advertised figure (about 10 miles in Sport mode for Tom's Guide), it weighs over 40 lb, and you must set it up in Segway's app before the first ride. Its most common complaint: range well short of the claim.

What is the best budget electric scooter?

The NIU KQi 100P Electric Scooter is our pick in the lowest price tier. Tom's Guide's best budget scooter: air-filled tires and front suspension give a comfortable ride for about $349. It's slow on hills (4 mph on a 6% grade), tops out at 17 mph, and gets about 10 of its claimed 18 miles. Tom's Guide says it's sold only through NIU, Kohl's and Walmart.

How does ConsFirst rank electric scooters?

We summarize owner complaints from retailer reviews and the results of independent expert tests, score each model on real-world range, ride comfort, brakes & safety, weight & folding, durability & support, and rank by those scores minus how common the complaints are. Every claim links to its source.

Compare the top picks

Side by side

ModelPrice1–2★ shareScore#1 complaint
Segway Ninebot E3 Pro Electric Scooter$$7%3.5Range well short of the claim
Segway Ninebot Kickscooter Max G3$$$14%3.6Twitchy throttle
Apollo Go Electric Scooter$$—3.7Heavy for a commuter
Segway Ninebot ZT3 Pro Electric Scooter$$$11%3.2Very heavy
Gotrax G4 500W Electric Scooter$$—3.4Brakes need adjusting and aren't very strong
Apollo City Electric Scooter$$$—3.32024 model recalled for stem cracking
NIU KQi 100P Electric Scooter$—3.3Struggles on hills
Hiboy S2 Electric Scooter$14%2.8Rough ride on solid tires

Price tiers: $ under $400 · $$ $400–900 · $$$ over $900 (typical list price, not a live price).

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