(checked 2026-10-10)Small sample: 1,030 ratings (Matte Black contemporary listing).
A stylish fingerprint lock with built-in Wi-Fi that installed in five minutes and never misread a finger in PCMag's test. Amazon owners tell a different story: unreliable scans, jams and monthly battery changes. It has no keypad for guests and no HomeKit or IFTTT support.
Top complaints
- Fingerprint and jamming problems
Amazon's summary says the fingerprint reader is unreliable, the lock jams frequently and some units stop working. PCMag's reader, by contrast, never failed.
- Batteries drain monthly
Amazon's summary says owners find battery life poor, with batteries running down every month.
- Limited integrations, no keypad
PCMag and CNET note there's no HomeKit or Apple support, and PCMag adds no IFTTT. Wirecutter says that without a keypad you can't easily share access, because every visitor needs a registered fingerprint. Amazon owners report Bluetooth and Wi-Fi connection trouble.
What owners love
- Fingerprint reader works well in tests
PCMag says the fingerprint reader never failed to unlock the door, and Wirecutter says it works well. Amazon shoppers like the reader when it works.
- Quick install, quiet operation
PCMag removed the old hardware in about five minutes with a Phillips screwdriver and calls operation whisper quiet. Amazon shoppers find it easy to install.
- Stylish, with built-in Wi-Fi
PCMag names it the most stylish lock on its list, with built-in Wi-Fi and Alexa and Google voice control. Wirecutter calls it pretty.
Source: PCMag, Wirecutter (NYT)
- You need to give guests codes (no keypad)
- You use Apple Home
- You want long battery life
- Fingerprint unlocking for a small household
- Alexa or Google Home users
- A clean, stylish look
Scores (tap for why)
What experts say
- PCMag: 4.0/5, Most Stylish Design. Easy to install and responsive, but pricey, with no HomeKit or IFTTT and limited third-party integrations.
- CNET: Not on its list: a straightforward fingerprint lock with Wi-Fi and Alexa and Google support, but no Apple support, and a bit pricey unless on sale.
- Wirecutter (NYT): Worth considering: pretty, with a fingerprint reader that works well, but no keypad makes sharing access hard.