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Kyota Kiyomi M698 4D vs Kyota Genki M380
Which one has the downsides you can live with?
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The short answer
Kyota Kiyomi M698 4D ranks higher (#1 vs #2 of 8) and scores better on programs & controls, delivery & size. Kyota Genki M380 wins on fit for body sizes, reliability & warranty.
The biggest complaint about the Kyota Kiyomi M698 4D is pricey; for the Kyota Genki M380 it's heat is hit or miss. Pick the one whose catch bothers you less.
Side by side
| Kyota Kiyomi M698 4D | Kyota Genki M380 | |
|---|---|---|
| Rank in massage chairs | #1 | #2 |
| Price tier | $$$ | $$$ |
| Type | Premium 4D | Full-body 2D/3D |
| Amazon 1–2★ share | — | — |
| Overall score | 4.1 | 3.9 |
| Massage quality | 4.5 | 4.5 |
| Fit for body sizes | 4.0 | 4.5 |
| Programs & controls | 5.0 | 3.5 |
| Delivery & size | 3.5 | 3.0 |
| Reliability & warranty | 3.5 | 4.0 |
Price tiers: $ under $2,000 · $$ $2,000–5,000 · $$$ over $5,000 (list price — street prices are often much lower). Highlighted = clearly better (a score gap of 0.3 or more, or a 1–2★ share at least 3 points lower). Scores are explained, with sources, on each product's page.
Top complaints
Kyota Kiyomi M698 4D
- Pricey
Good Housekeeping's only con is that it's pricey compared with the other models on its list.
Source: Good Housekeeping
Kyota Genki M380
- Heat is hit or miss
Wirecutter's testers were mixed: some found the warming just right, others too hot or hard to adjust.
Source: Wirecutter - Remote-only controls
There's no touchscreen. Because it uses a handheld remote, you may have to pull your arms out of the arm massagers to change programs or settings (Wirecutter).
Source: Wirecutter - Few frills for the list price
Wirecutter says it usually retails for $7,000 (often on sale for $4,000) yet lacks some bells and whistles. Its buying links showed $2,799 at Amazon and $6,715 at Home Depot.
Source: Wirecutter
Who should pick which
Pick the Kyota Kiyomi M698 4D if
Glute, hamstring and calf coverage (L-track)
Users 5'0"–6'2" and up to 300 lb
Tablet-style controls with 24 programs
Skip it if: You're on a tight budget; You want lots of independent owner reviews before buying
Pick the Kyota Genki M380 if
Taller and heavier users (up to 6'2" and 300 lb)
A deep but well-targeted massage
A chair that doesn't look gaudy
Skip it if: You want a touchscreen or armrest controls; You're sensitive to strong heat; You won't wait for a sale (often listed far above its street price)
We don't list prices — they change daily. Paid links.