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Kyota Kiyomi M698 4D vs Osaki OS-3D Champ II

Which one has the downsides you can live with?

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The short answer

Kyota Kiyomi M698 4D ranks higher (#1 vs #4 of 8) and scores better on massage quality, fit for body sizes, programs & controls, reliability & warranty.

The biggest complaint about the Kyota Kiyomi M698 4D is pricey; for the Osaki OS-3D Champ II it's auto programs can be too intense. Pick the one whose catch bothers you less.

Side by side

Kyota Kiyomi M698 4DOsaki OS-3D Champ II
Rank in massage chairs#1#4
Price tier$$$$$
TypePremium 4DFull-body 2D/3D
Amazon 1–2★ share—18%
Overall score4.13.4
Massage quality4.53.5
Fit for body sizes4.03.5
Programs & controls5.03.5
Delivery & size3.53.5
Reliability & warranty3.53.0

Price tiers: $ under $2,000 · $$ $2,000–5,000 · $$$ over $5,000 (list price — street prices are often much lower). Highlighted = clearly better (a score gap of 0.3 or more, or a 1–2★ share at least 3 points lower). Scores are explained, with sources, on each product's page.

Top complaints

Kyota Kiyomi M698 4D

  • Pricey

    Good Housekeeping's only con is that it's pricey compared with the other models on its list.

Osaki OS-3D Champ II

  • Auto programs can be too intense

    Amazon owners say even the 'gentle' mode is quite aggressive and deep, that they felt a little bruised after day one, and that intensity can only be reduced in manual mode. An 81-year-old reviewer found most programs too rough, and another described the rollers suddenly jumping to maximum.

  • Knocking noises and software glitches

    Amazon's review summary says some owners report loud knocking noises. A 1-star reviewer says that after 10 months of daily use it began knocking, locking up mid-recline and shutting down. A 3-star reviewer lists bugs: an airbag section not activating, Bluetooth staying connected after power-off, and legs retracting fully in zero gravity.

  • Shorter coverage than the ads suggest

    Good Housekeeping lists no calf kneading as its con. An Amazon reviewer says the SL-track stops well short of the hamstrings and barely reaches the glutes. Another notes the body scan isn't saved, so it repeats every session.

Who should pick which

Pick the Kyota Kiyomi M698 4D if

  • Glute, hamstring and calf coverage (L-track)

  • Users 5'0"–6'2" and up to 300 lb

  • Tablet-style controls with 24 programs

Skip it if: You're on a tight budget; You want lots of independent owner reviews before buying

Pick the Osaki OS-3D Champ II if

  • A feature-rich full-body chair around $2,000

  • People who like deep, firm auto programs

  • Rooms where it must sit close to a wall

Skip it if: You bruise easily or want a gentle massage; You want calf kneading; You need a compact chair

We don't list prices — they change daily. Paid links.

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