(checked 2026-10-10)Queen listing linked from Wirecutter (64,024 ratings); may pool sizes.
The pick experts agree on most often: Wirecutter, Good Housekeeping and Tom's Guide all chose it, and CNN named it best for back sleepers. You can add or remove fill, and the whole pillow is washable. The downsides are an off-gassing smell some owners notice, a thin cover, and warmth for hot sleepers.
Top complaints
- Chemical smell out of the box
Amazon's summary says several customers report an awful smell. One of the six Coop pillows Wirecutter ordered had a strong off-gassing smell for several days; the other five had no noticeable scent.
- Can run warm
Tom's Guide lists it as not for chronic hot sleepers. A Wirecutter reader said they wake up with a sweaty head on it, though CNN found it kept them cool and dry on warm nights.
- Thin cover that pills
Good Housekeeping saw the polyester/rayon cover pill after laundering and use. Wirecutter found the cover thinner and less resilient than others, and CNN's cat clawed holes in the thin knit cover of the Crescent version.
- Needs fluffing; adjusting is messy
Tom's Guide says it needs regular fluffing to keep its shape and support. Good Housekeeping found adjusting the fill a bit messy.
Source: Tom's Guide, Good Housekeeping
What owners love
- Works for most sleep positions
Good Housekeeping's 10+ testers across side, back and stomach sleeping all said it improved their sleep. Wirecutter testers felt 'cradled without sinking', and CNN called it the best for back sleepers.
- Adjustable fill that holds its shape
It comes with an extra bag of fill. Wirecutter found it held its shape better than other shredded pillows, with no hard, flat pancakes, and it bounced back immediately in Good Housekeeping's lab.
Source: Wirecutter (NYT), Good Housekeeping - Fully washable, long trial
The cover and fill are machine-washable and dryer-safe, and Good Housekeeping saw no shrinkage after five washes. There's a 100-night trial and a five-year warranty (Wirecutter, Tom's Guide).
- You are very sensitive to new-foam smells
- You sleep very hot
- You don't want to fluff or adjust a pillow
- Fine-tuning height to your sleep position
- Combination sleepers
- A fully machine-washable foam pillow
Scores (tap for why)
What experts say
- Wirecutter (NYT): Best adjustable memory-foam pillow (updated 2026-07-14): fluffy, supportive and fully washable; the cover is thinner than others, and one of six units smelled strongly.
- Good Housekeeping: Best overall (updated 2026-09-22): improved sleep for every tester; the cover pilled over time.
- Tom's Guide: Best overall (updated 2026-10-06): medium-firm for all positions; not for chronic hot sleepers, and needs regular fluffing.
- CNN Underscored: Best for back sleepers: kept its shape and fluffiness and survived multiple wash-and-dry cycles.