ConsFirst / Video doorbells

Video doorbells: the downsides, first

Most video doorbells record little or nothing useful without a monthly plan, and wiring and chime compatibility trip up many buyers. Here are the most popular models in the US, with their downsides first.

8 models compared23 sources readUpdated October 2026

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What video doorbell owners complain about most

  1. Subscriptions to see recordings. Ring, Nest and Arlo doorbells need a paid plan to review video; some Tapo and eufy models store video locally for free.
  2. Chime and wiring trouble. Some doorbells can't use your existing chime, and wired installs can be fiddly.
  3. Wi-Fi drops and failures. Disconnects, reboots and units that stop working are frequent owner complaints.
  4. Battery drain. Battery doorbells often need charging much sooner than promised — Wirecutter got half the claimed life from the Tapo D225, and the eufy E340 died in under two weeks.
  5. Night video and AI alerts. Weak color night vision and misfiring smart alerts come up across brands.

All 8 video doorbells, ranked

Ranked by test scores, minus how common and serious the complaints are. How we rank

#2
Ring (Amazon)

Ring Battery Doorbell Pro (2nd Gen, Retinal 4K)

$$$Battery or wiredScore 4.0/5
11%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 993 ratings.

The sharpest video doorbell Tom's Guide and PCMag have tested, with 4K video, radar motion detection and an easy wire-free install. It costs about $250, can't save a single clip without a Ring plan, and works only with Alexa.

Subscription: Required to save any video: Ring plans from $4.99/mo or $49.99/yr (180 days); AI features and Familiar Faces on the $19.99/mo tier

Top complaints

  • No recordings without a subscription

    Tom's Guide and PCMag both note that you must pay for a Ring plan to save or view any recorded video, and there's no local storage option. Tom's Guide calls it frustrating to subscribe after paying for the device, and says Familiar Faces isn't free.

  • High price

    PCMag calls it one of the more expensive doorbells it has tested at $249.99. Wirecutter says the Ring Battery Doorbell Pro is too expensive for what it delivers. Amazon's summary says some owners feel it isn't worth the hefty cost.

  • Night detail, bandwidth and Alexa-only limits

    Tom's Guide says footage is good, not great, in complete darkness, and that Ring recommends about 15 Mbps upload for full 4K, so video suffers on slower connections. PCMag notes it doesn't work with Google Home or Apple HomeKit. Tom's Guide also warns its battery pack won't swap with older Ring batteries.

What owners love

  • Best-in-class 4K video

    Tom's Guide says it has some of the best footage of any doorbell it has tested and that the Nest's video doesn't come close. With 10x zoom it could read small text and license plates. PCMag calls the video 'exquisite'.

  • Easy install and long battery life

    Tom's Guide calls it super easy to install, and the battery lost less than a quarter of its charge in two weeks. Amazon shoppers call the install easy and the battery life impressive.

  • Precise radar motion detection

    In PCMag's tests, 3D Motion Detection and Bird's Eye View worked flawlessly, and alerts were accurate and timely. Tom's Guide found the AI notifications thorough and usually accurate.

Good for
  • Existing Ring or Alexa homes
  • Reading details like license plates (10x zoom)
  • Homes without doorbell wiring

Scores (tap for why)

  • Video quality5.0
    Why 5.0?4K with 10x zoom, the best doorbell video Tom's Guide has seen, though night detail drops and slow internet hurts it.
  • Smart alerts4.0
    Why 4.0?Radar motion detection was flawless for PCMag. Tom's Guide calls the AI descriptions good but not the most comprehensive. Person and package alerts need a plan.
  • App & reliability4.0
    Why 4.0?Tom's Guide calls the Ring app streamlined and quick. It supports dual-band Wi-Fi 6 but works only with Alexa among assistants (PCMag).
  • Ongoing cost2.5
    Why 2.5?Nothing is saved without a plan, though the $4.99/month entry plan includes 180 days of history. The AI features need $19.99 a month.
    Source: PCMag review
  • Easy install4.5
    Why 4.5?Wire-free and easy to install (Tom's Guide, PCMag, Amazon), with a quick-release USB-C battery. It can also be hardwired.

What experts say

  • Tom's Guide: Best battery-powered doorbell, with excellent image quality even in low light. The cons are footage that is only good in complete darkness and a subscription required to save video.
  • PCMag: 4.0/5, Best Wireless Ring Doorbell. Easy to recommend to Ring users who want premium video, but relatively expensive and Alexa-only.
  • Wirecutter (NYT): Not a pick: it says the Ring Battery Doorbell Pro is too expensive for what it delivers.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#3
eufy (Anker)

eufy Security Video Doorbell E340

$$Battery or wiredScore 3.7/5
6%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Very small sample (150 ratings) on the bundle with HomeBase 3; no standalone E340 listing with a meaningful rating count was found.

Two cameras, one aimed down at packages, plus free face, person and package alerts with no subscription earned PCMag's package-protection pick. But Wirecutter's battery died in under two weeks, Walmart owners report fast drain and overheating, and Anker had a 2022 camera-security scandal.

Subscription: Optional: 8GB built-in storage and smart features free; cloud $4/mo (one camera) or $14/mo (Consumer Reports)

Top complaints

  • Battery drains fast

    Wirecutter says the internal battery died in less than two weeks, probably because of the two lenses. Several low-star Walmart reviews say it doesn't last a month, including one that needed a recharge 17 days after install.

  • Overheating, chime and Wi-Fi trouble

    Two 1-star Walmart reviews say it overheats in the sun, shuts down and goes offline. Other Walmart owners report the chime not ringing and failed Wi-Fi setup. Amazon's summary calls reliability mixed.

  • Middling privacy score and a past security incident

    Consumer Reports gives it only midlevel privacy and video scores. In December 2022, TechRadar reported that Anker confirmed security flaws in its eufy cameras: the Doorbell Dual's live feed could be opened via a URL with no password, and push-notification thumbnails went through the cloud. PCMag also notes there's no HomeKit or IFTTT support.

What owners love

  • Second camera for packages

    PCMag says the downward camera gives a clear view of your steps, and Delivery Guard, package alerts and Package Live Check all worked. Consumer Reports lists the dual cameras and package detection as pros.

  • Smart features with no monthly fee

    PCMag says person, package and face recognition are free, features many rivals charge for. Video is stored in 8GB of built-in memory. Amazon shoppers like that there are no subscription fees.

  • Easy setup, fast alerts

    PCMag calls installation a breeze, with doorbell and motion alerts arriving instantly. Consumer Reports rates alerts speedy, and Amazon shoppers find it easy to set up.

Good for
  • Package theft worries (second downward camera)
  • No-subscription smart alerts
  • Free facial recognition

Scores (tap for why)

What experts say

  • PCMag: 4.0/5, Best Package Protection. A compelling way to avoid fees, but pricey, with no HomeKit or IFTTT.
  • Consumer Reports: On CR's best list, with speedy alerts and strong security, but only midlevel video and privacy.
  • Wirecutter (NYT): Dismissed: the internal battery died in less than two weeks, and its picks performed better overall.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#4
Arlo

Arlo Video Doorbell 2K (2nd Gen)

$$Battery or wiredScore 3.7/5
19%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)

PCMag's best overall doorbell, with sharp video, instant and accurate alerts and a minutes-long install. But you must subscribe to see any recordings, Consumer Reports rates its privacy weak, and about 1 in 5 Amazon ratings are 1 or 2 stars, citing connection and battery trouble.

Subscription: Needed to view recordings and get smart alerts: Arlo Secure from $4.99/mo for one camera (PCMag); Consumer Reports lists Secure Plus at $10/mo

Top complaints

  • Subscription needed to see recordings

    PCMag says local storage isn't an option, and you need an Arlo Secure plan to view recordings and unlock smart alerts. Consumer Reports says there's no free cloud storage and many smart features need a plan. Walmart 1-star reviewers complain about subscription charges.

  • Connection, pairing and battery failures

    Amazon's summary says some owners report frequent internet connection issues, faster-than-expected battery drain, and units that stopped working after a few weeks. Low-star Walmart reviews describe failed pairing, random disconnects, a battery that wouldn't charge, and no luck with an existing chime.

  • Weak privacy, no color night vision

    Consumer Reports gives it top marks for security but calls its privacy weak. PCMag notes there's no color night vision and no Apple HomeKit support.

What owners love

  • Fast, accurate alerts

    PCMag says motion alerts arrived instantly and were correctly identified. Consumer Reports gives it top marks for alert speed.

  • Sharp, wide video

    PCMag saw excellent daytime detail and sharp night video to about 25 feet, with a 180-degree head-to-toe view. Consumer Reports rates the video strong, and Amazon shoppers praise the clear 2K video.

  • Quick install, broad compatibility

    PCMag says it installs in minutes with no wiring needed and works with Alexa, Google Home, IFTTT and SmartThings.

    Source: PCMag review
Good for
  • Easy wire-free install
  • Fast, accurate person and package alerts (with a plan)
  • Alexa, Google, IFTTT and SmartThings homes

Scores (tap for why)

What experts say

  • PCMag: 4.0/5, Editors' Choice and Best Overall (roundup updated 2026-06-04). The cons are that recordings need a subscription, there's no color night vision and no HomeKit.
  • Consumer Reports: First on CR's 2026 list, with strong video and top marks for alert speed and security. Privacy is weak, and many smart features need a plan.
  • Wirecutter (NYT): Not a pick: Wirecutter says it had a better experience with its picks than with the Arlo Video Doorbell.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#6
Google

Google Nest Doorbell (Wired, 3rd Gen)

$$WiredScore 3.5/5
11%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Small sample: 1,109 ratings.

Wirecutter's and Tom's Guide's top pick: sharp 2K video and the most accurate motion detection Wirecutter has tested. But the free plan barely records anything, so budget at least $10 a month, and it needs existing doorbell wiring.

Subscription: Free tier keeps only 10-second clips for 6 hours; Google Home Premium $10/mo (30 days) or Advanced $20/mo (60 days + 10 days of 24/7)

Top complaints

  • Subscription is practically required

    Wirecutter says the free tier saves only 10-second clips that auto-delete after six hours, which in its tests 'barely caught a visitor's foot'. It calls a subscription essential and the $10/month plan the most expensive of its picks for a single camera. Tom's Guide and PCMag list the subscription and the lack of local storage as cons, and a Walmart reviewer calls the subscription price too high.

  • AI features and alerts can misfire

    Wirecutter found Gemini for Home 'consistently makes errors' and says Nest sends at most about one alert every 10 minutes, a delay you can't adjust. Tom's Guide says Gemini sometimes failed to recognize people it had been taught. A 1-star Walmart review complains of constant 'person spotted' alerts when no one was there.

  • Wiring, chime and Wi-Fi hassles

    It needs a 16-24VAC doorbell transformer, and Tom's Guide suggests an electrician if you aren't comfortable with low-voltage wiring. There's no included chime, so you need an existing chime or Google speakers. Amazon's summary says some owners struggle with the Wi-Fi connection. Low-star Walmart reviews describe a difficult install and a chime that wouldn't stop ringing.

What owners love

  • Most accurate motion detection tested

    Wirecutter says it was the most accurate doorbell it tested at telling people, animals, vehicles and packages apart. It never missed an event or gave a false alert, and clips run up to five minutes.

  • Sharp 2K video with a tall view

    Tom's Guide and PCMag praise the sharp 2K HDR video and 166-degree view, which shows packages below the doorbell. Amazon shoppers call the video crystal clear.

  • Polished app and useful AI search

    Tom's Guide says the Google Home app is clean and intuitive and notifications arrived almost instantly. PCMag found Gemini video search and event descriptions accurate.

Good for
  • Homes with existing doorbell wiring
  • Google Home and Gemini users
  • Fewest false alerts with activity zones

Scores (tap for why)

  • Video quality4.0
    Why 4.0?Sharp 2K HDR with a 166-degree view (Tom's Guide, PCMag). Night video is mostly black and white; PCMag calls low-light color merely decent.
  • Smart alerts4.5
    Why 4.5?Wirecutter's most accurate doorbell for motion types and zones, with no false alerts, though notifications are throttled to about one every 10 minutes and Gemini is error-prone.
  • App & reliability4.0
    Why 4.0?Tom's Guide says the app works well. Amazon owners report mixed Wi-Fi connectivity.
  • Ongoing cost2.0
    Why 2.0?The free tier is only 10-second clips kept for 6 hours. Plans cost $10 or $20 a month, the most expensive single-camera plan among Wirecutter's picks.
  • Easy install3.0
    Why 3.0?About 10 minutes for Tom's Guide if you are comfortable with wiring, but it is wired only and needs an existing chime or Google speakers. Some Walmart owners found the install hard.

What experts say

  • Wirecutter (NYT): Top pick (updated 2026-08-05), the best doorbell it has tested for accurate alerts. A subscription is essential, and it can't recommend relying on Gemini yet.
  • Tom's Guide: Best overall (updated 2026-06-16). The cons are that a subscription is necessary, it is wired only, and there's no battery backup.
  • PCMag: 4.0/5, Best Gemini Integration. Easy to recommend to Google Home users, but there's no local storage and some features cost extra.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.
#8
Ring (Amazon)

Ring Wired Doorbell (2nd Gen)

$WiredScore 3.3/5
14%
of Amazon ratings are 1–2 stars
(checked 2026-10-10)
Listing is titled 'Ring Wired Doorbell (newest model), Retinal 2K' and may pool color or bundle variants.

An inexpensive 2K wired doorbell that Wirecutter recommends for Ring Alarm owners. It records nothing without a subscription, can't detect animals, works only with Alexa, and Amazon owners say it won't ring their existing doorbell chime.

Subscription: Required to record anything: from $5/mo or $50/yr for one camera (180 days); included with Ring's $20/mo monitoring plan

Top complaints

  • Records nothing without a plan

    Wirecutter says Ring cameras can't record anything without a subscription, and free alerts don't say what kind of motion was seen. Amazon's summary says some owners find it not worth the cost.

  • Chime and Wi-Fi problems

    Amazon's review summary says owners report it won't ring their existing doorbell, and some have trouble staying connected to Wi-Fi. Wirecutter notes it supports only 2.4GHz Wi-Fi.

  • No animal detection, Alexa only

    Wirecutter says Ring is the only one of its picks without animal detection, and the only brand on its list that doesn't work with Google Home.

What owners love

  • Crisp, wide 2K image

    Wirecutter says the 2K, 140-by-140-degree view is excellent and clearly recorded people about 45 feet away. Amazon shoppers praise the clear video and wide view of their porch.

  • Cheap plan with long history

    Wirecutter says Ring plans start at $5 a month with 180 days of storage, more than most of its picks, and Ring Alarm monitoring subscribers pay nothing extra.

  • Simple wiring

    Amazon shoppers say it's easy to wire up and connect. As a wired model it never needs charging (Wirecutter).

Good for
  • Ring Alarm subscribers (no extra fee)
  • Wide head-to-toe 2K view on a budget
  • Long 180-day video history

Scores (tap for why)

  • Video quality4.0
    Why 4.0?Sharp 2K with a 140x140-degree head-to-toe view that captured people about 45 ft away (Wirecutter).
  • Smart alerts2.5
    Why 2.5?Free alerts don't identify the motion type, and there's no animal detection at all (Wirecutter).
  • App & reliability3.0
    Why 3.0?2.4GHz only and Alexa only (Wirecutter). Amazon owners report Wi-Fi drops and chime issues.
  • Ongoing cost3.5
    Why 3.5?A plan is required, but at $5 a month with 180 days of history it's one of the cheaper ones (Wirecutter).
  • Easy install3.5
    Why 3.5?Amazon owners say it's easy to wire, but some say it won't ring their existing chime.

What experts say

  • Wirecutter (NYT): Best for Ring Alarm users (added August 2026): inexpensive with bright 2K video, but a subscription is essential, there's no animal detection, and it works only with Alexa.
Full breakdown →Check price on AmazonWe don't list prices — they change daily. Paid link.

Questions people ask

What do video doorbell owners complain about most?

Across the 8 popular video doorbells we compared, the complaints that came up most were: subscriptions to see recordings; chime and wiring trouble; wi-fi drops and failures; battery drain; night video and ai alerts.

What is the best video doorbell overall?

Our top pick is the TP-Link Tapo D225 Video Doorbell Camera. Wirecutter's top battery doorbell and PCMag's Editors' Choice: sharp 2K video and full smart detection with free local storage. It's bulky with a fish-eye look, the battery lasted about four months in testing, and the whole unit comes down to recharge. Its most common complaint: bulky with a fish-eye look.

What is the best budget video doorbell?

The TP-Link Tapo D130 2K Wired Video Doorbell is our pick in the lowest price tier. Wirecutter's budget pick, about $50, with 2K video and full motion sorting that needs no subscription. It can't ring your existing chime, Consumer Reports flags privacy as its weak spot, and about 1 in 5 Amazon ratings are 1 or 2 stars, with owners reporting it needs rebooting.

How does ConsFirst rank video doorbells?

We summarize owner complaints from retailer reviews and the results of independent expert tests, score each model on video quality, smart alerts, app & reliability, ongoing cost, easy install, and rank by those scores minus how common the complaints are. Every claim links to its source.

Compare the top picks

Side by side

ModelPrice1–2★ shareScore#1 complaint
TP-Link Tapo D225 Video Doorbell Camera$$11%4.2Bulky with a fish-eye look
Ring Battery Doorbell Pro (2nd Gen, Retinal 4K)$$$11%4.0No recordings without a subscription
eufy Security Video Doorbell E340$$6%3.7Battery drains fast
Arlo Video Doorbell 2K (2nd Gen)$$19%3.7Subscription needed to see recordings
TP-Link Tapo D130 2K Wired Video Doorbell$20%3.7Can't use your existing chime
Google Nest Doorbell (Wired, 3rd Gen)$$11%3.5Subscription is practically required
Blink Battery Doorbell 2K+$—3.5Motion blur and little color at night
Ring Wired Doorbell (2nd Gen)$14%3.3Records nothing without a plan

Price tiers: $ under $80 · $$ $80–180 · $$$ over $180 (typical list price, not a live price).

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